Key skills
SQLBusiness Intelligence toolsAI toolsData analysisData integrationExcelGoogle SheetsSystems thinkingAutomation buildingSaaS familiarityFinancial modelingPythonJavaScriptAIClaudeBIBusiness IntelligenceTableauPower BISaaSCRMLeadershipCustomer Success
About this role
RapidSOS is a leading public safety AI company committed to using technology to enhance emergency response. The Business Intelligence & AI Analyst will analyze complex datasets, create dashboards, and provide strategic insights to support leadership decision-making.
Responsibilities:
- Build Analytical Infrastructure: Create and maintain dashboards and models in BI tools (like Power BI, Tableau, or Sigma) that stitch together data from NetSuite, CRM, and product databases into unified views of revenue and operational KPIs
- Deliver Strategic Insights: Provide FP&A-style analysis, including variance, cohort, and trend identification, to explain what the data means and what the business should do about it
- Architect Data Integrity: Develop a deep understanding of system data models and integration points to monitor data quality and troubleshoot discrepancies back to their source
- Deploy AI Automations: Design AI-integrated workflows to eliminate manual tasks, such as using AI to read signed contracts, extract key terms, and auto-draft entries in NetSuite
- Scale Analytical Capabilities: Use AI tools (Claude, ChatGPT, or Copilots) daily to generate hypotheses, run exploratory queries, and summarize findings for leadership
- Collaborate Cross-Functionally: Partner with RevOps, Accounting, and Customer Success to translate their specific data needs into technical analytical solutions
Requirements:
- 3–6 years of experience in business intelligence, data analysis, or FP&A, specifically building reporting that leadership uses for decision-making
- Strong skills in SQL for data transformation
- Proficiency in at least one BI tool
- Advanced Excel or Google Sheets capabilities
- Demonstrated, active daily use of AI tools (Claude, ChatGPT, etc.) to solve real business problems
- An understanding of business systems architecture and how data flows between ERPs, CRMs, and billing platforms
- Experience with integration platforms like Workato, Make, or Zapier, or direct experience working with APIs
- The ability to present complex analytical findings to non-technical leadership and explain system-level data flows to stakeholders
- Familiarity with SaaS growth-stage environments
- Familiarity with NetSuite
- Experience in financial modeling
- Basic coding in Python or JavaScript