Director of Data Science - Slack

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The company is seeking an experienced Director in Product Data Science to build and lead a high-impact data science team that supports executive-level, data-driven product decision-making across Slack.

Responsibilities:

• Lead, mentor, and grow a team of Product Data Scientists, supporting career development, performance management, and technical excellence
• Set clear priorities and expectations for the team, aligning data science work with product strategy and business outcomes
• Partner with Product, Design, Engineering, and Data Engineering leaders to embed data science into product planning, development, and iteration
• Apply advanced data science techniques to understand product usage patterns, identify opportunities, and evaluate impact
• Lead and deliver evidence-based ds deliverables and data products to identify key drivers of product growth, engagement, and long-term success
• Define, standardize, and operationalize key product success metrics, and communicate data based insights to Slack and Salesforce executive leadership
• Synthesize insights across multiple product areas and business outcomes, ensuring consistency in methodology, metrics, and storytelling
• Serve as a technical and methodological leader for product data science, setting best practices for experimentation, measurement, and causal analysis
• Champion data-informed decision-making by making insights accessible, scalable, and actionable for stakeholders at all levels
• Collaborate closely with Data Engineering and data platform teams to ensure scalable, reliable data pipelines, instrumentation, and analytics infrastructure