Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. They are seeking a Senior Project Manager for Manhattan Active WMS/OMS Deployment, responsible for managing end-to-end implementation delivery for assigned warehouse sites as part of a nationwide deployment program, ensuring timely delivery and high operational adoption.
Responsibilities:
- Lead end-to-end project execution for Manhattan Active WMS and OMS deployments at warehouse operations sites
- Develop detailed project plans including milestones, dependencies, workstream activities, resource plans, and deployment readiness requirements
- Ensure project delivery aligns with program governance standards and the broader Manhattan deployment roadmap
- Coordinate execution across key workstreams including Operations, IT, Business Process Engineering, Testing, Training, Data Migration, and Integration teams
- Facilitate daily and weekly project execution meetings, ensuring clear ownership of actions, deliverables, and issue resolution
- Partner with site General Managers and operational leadership to drive engagement, accountability, and readiness activities
- Serve as a key point of contact for internal and external stakeholders supporting the deployment
- Coordinate with customer IT and operations teams to align integration timelines, testing expectations, and cutover requirements
- Maintain strong communication and transparency through regular status reporting, steering updates, and escalation management
- Manage project timelines and ensure execution remains on track by identifying risks early and driving mitigation plans
- Own project RAID logs (Risks, Assumptions, Issues, Dependencies) and ensure issues are escalated appropriately
- Proactively manage scope control and coordinate change requests through established governance processes
- Coordinate all testing activities at the site level including SIT participation, UAT readiness, and operational validation
- Ensure site teams are prepared for UAT execution, training completion, and readiness sign-offs
- Lead cutover planning and execution, ensuring detailed runbooks are developed and approved across stakeholders
- Drive go-live readiness reviews and ensure all entry/exit criteria are met prior to deployment approval
- Lead post-go-live hypercare execution, ensuring defects and operational disruptions are tracked, prioritized, and resolved quickly
- Coordinate stabilization activities across Manhattan teams, IT support, operations leadership, and super users
- Ensure successful transition to steady-state support and handoff to operational and IT sustainment teams
- Capture lessons learned from each site deployment and partner with program leadership to improve playbooks, templates, and execution models
- Drive repeatable, scalable deployment practices that reduce cycle time and improve quality across future deployment waves
- Support program-level standardization efforts to strengthen operational adoption and long-term system performance
Requirements:
- Bachelor's degree in Business, Supply Chain, Information Systems, Engineering, or related field required
- 7+ years of project management experience delivering complex supply chain, warehouse, or enterprise IT implementations
- Proven experience leading WMS and/or OMS deployments in a distribution, e-commerce, retail, or contract logistics environment
- Strong preference for experience with Manhattan Associates solutions (Manhattan Active WMS and OMS highly preferred)
- Experience managing multi-site rollouts or large-scale deployment programs is strongly preferred
- Experience working in a 3PL environment and supporting customer-specific integrations and operational requirements is a plus
- Strong knowledge of warehouse operations including receiving, putaway, replenishment, picking, packing, shipping, inventory control, and returns
- Strong project planning and execution governance skills, including schedule management, dependency tracking, and milestone delivery
- Familiarity with systems integration concepts including API, EDI, middleware, and customer connectivity requirements
- Experience coordinating testing activities including SIT and UAT execution in partnership with business and IT teams
- Strong proficiency in project tools such as MS Project, Smartsheet, Jira, or equivalent platforms
- Ability to manage multiple priorities and drive execution across technical and operational stakeholders
- Strong leadership presence with the ability to drive accountability across cross-functional teams without direct authority
- Highly structured and detail-oriented, with the ability to anticipate risks and drive mitigation before issues impact deployment timelines
- Confident communicator able to present status, risks, and decisions to senior leadership and customer stakeholders
- Comfortable operating in high-pressure environments during go-live and cutover periods
- Collaborative mindset with strong ability to influence, align, and motivate teams across multiple functional groups