Clicki Referrals is building the future referral engine for small businesses, seeking a Forward Deployed Engineer to integrate their services into customer tech stacks. The role involves deploying Clicki in real customer environments and requires a hands-on approach to connect with various systems and troubleshoot integrations.
Responsibilities:
- You will help deploy Clicki inside real customer environments
- Connecting Clicki with CRM systems such as ServiceTitan, FieldRoutes, PestPac, HubSpot, and HighLevel
- Building and troubleshooting webhook integrations
- Configuring automation tools like Zapier or Make
- Writing API requests to move data between systems
- Helping customers design referral automation workflows
- Debugging integration issues across multiple systems
- Working closely with our engineering team when deeper product work is needed
- Communicating technical solutions clearly to customers
Requirements:
- Ability to deploy Clicki inside real customer environments
- Experience connecting Clicki with CRM systems such as ServiceTitan, FieldRoutes, PestPac, HubSpot, and HighLevel
- Experience building and troubleshooting webhook integrations
- Experience configuring automation tools like Zapier or Make
- Ability to write API requests to move data between systems
- Experience helping customers design referral automation workflows
- Ability to debug integration issues across multiple systems
- Ability to work closely with the engineering team when deeper product work is needed
- Ability to communicate technical solutions clearly to customers
- Curiosity, logical thinking, and the ability to build solutions
- Computer Science degree
- Experience with REST APIs
- Experience with JSON and webhooks
- Experience with Zapier or Make
- Experience with JavaScript or Python
- Experience with CRM systems
- Experience with Postman or API testing tools
- Basic SQL