Payroll & Benefits Specialist

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Payroll Specialist. The Payroll Specialist is responsible for the end-to-end payroll operation across the U.S. and Canada, ensuring accuracy and resolving complex payroll discrepancies.

Responsibilities:

• Perform audits to validate pay setup, including pay rates, start and end dates, annual salary, pay type, pay frequency, auto pay, and default hours
• Administer employee benefit plans end-to-end, including enrollment, changes, leaves, and employee education
• Identify, investigate, and correct payroll discrepancies for active employees and new hires
• Process pay rate changes, terminations, and employee action forms (EAFs)
• Process spot bonuses by adding appropriate earning codes, validating payroll timing, documenting approvals, and linking requests for audit support
• Support U.S. and Canadian payroll processing on semi-monthly schedules
• Process weekly off-cycle U.S. expense reimbursement payrolls in coordination with Accounting
• Ensure proper handling of Canadian reimbursements by preparing documentation for inclusion in the next regular payroll
• Collaborate with Accounting to validate and create monthly contractor invoices in Deel
• Ensure all employee documents are accurately categorized and stored to support compliance, audits, and record retention requirements
• Process RRSP Payroll Deduction Authorization forms and maintain accurate employee records
• Coordinate RRSP deductions through Blue Marble based on deduction type
• Upload RRSP contribution files after each payroll
• Fund 401(k) contributions after each payroll cycle
• Calculate and post quarterly 401k and RRSP employer matches
• Manage weekly review of Earth Class Mail (ECM) HR inbox
• Process tax notices, PFML notices, unemployment claims, and other agency correspondence
• Coordinate investigations with Paylocity and respond through applicable state and agency portals
• Ensure reviewed notices are properly disposed of to maintain inbox and document storage integrity
• Complete employment verifications as requested
• Maintain accurate documentation and audit trails for all payroll processes
• Collaborate with HR, Benefits, and Accounting teams to ensure operational alignment and compliance
• Manage annual, monthly, and quarter compliance reporting requirements, including workers’ compensation board; Employer Health Tax; internal and external audits, non-discrimination and compliance testing, and regulatory reporting