Software Engineer - AI

Promise modernizes how government agencies and utilities support people in financial difficulty. As a Software Engineer - AI, you’ll design and deliver end-to-end generative AI and large language model applications that directly power this mission.

Responsibilities:

• Design and develop AI-powered applications and services, focusing on generative AI and LLMs
• Implement services for generative AI integrations, document parsing, model fine tuning, and RAG systems, ensuring they are reliable and production-ready
• Partner across teams to identify opportunities where AI reduces friction, increases efficiency, and solves real-world challenges
• Track and apply advancements in the AI landscape, guiding strategy and adoption
• Contribute to the vision, goals, and roadmap for AI/ML development at Promise as an individual contributor with meaningful ownership over technical decisions

Requirements:

• Design and develop AI-powered applications and services, focusing on generative AI and LLMs
• Implement services for generative AI integrations, document parsing, model fine tuning, and RAG systems, ensuring they are reliable and production-ready
• Partner across teams to identify opportunities where AI reduces friction, increases efficiency, and solves real-world challenges
• Track and apply advancements in the AI landscape, guiding strategy and adoption
• Contribute to the vision, goals, and roadmap for AI/ML development at Promise as an individual contributor with meaningful ownership over technical decisions
• Comfort operating in ambiguity and strong technical judgment about what to build now versus what to scale over time
• Have taken a product or major feature from 0→1
• Have experience building in early-stage or high-growth environments
• Have founded or co-founded something — even if it didn't succeed
• Have scaled AI-powered systems beyond initial prototypes
• Bring strong product instincts alongside technical depth