Alight SolutionsRemote
Application Support Engineer .NET & Kentico - Virtual
United States
Full Time
3 hours ago
$110,000 - $130,000 USD
No H1B
Key skills
C#CSQL.NETASP.NETAzureAzure DevOpsSQL ServerCRMMentoringSales
About this role
Alight Solutions is a company that champions people and focuses on improving lives through a unified benefits ecosystem. They are seeking a highly skilled Application Support Engineer (.NET & Kentico) to ensure the stability and performance of enterprise web applications, supporting critical business applications and collaborating with development teams.
Responsibilities:
- Serve as the primary technical point of contact for the Sales & Service Center (SSC) regarding .COM portal issues and functionality questions
- Troubleshoot, diagnose, and resolve application incidents, performance issues, code-level defects, and platform-related problems across .NET, Kentico, and related components
- Perform root cause analysis (RCA) and implement fixes or workarounds to restore service quickly
- Investigate and resolve content integration issues within the Kentico CMS environment
- Support integrations with downstream systems, including CRM tools (preferably Microsoft Dynamics CRM), APIs, and shared services
Requirements:
- 3-5 years of experience in .NET and web technologies, with at least 5 years in ASP.NET/C# application development or support
- Knowledge of HTML, XML, CSS, and client‑side scripting frameworks
- Hands-on experience with Visual Studio, Azure DevOps, IIS, and related toolchains
- Expertise in ASP.NET MVC (4.0+), jQuery, Knockout.js, and modern web development principles
- Deep understanding of object-oriented design / architecture
- Technical capability in: Entity Framework, LINQ SQL Server (schema design, stored procedures, performance tuning)
- Experience supporting or integrating with CMS platforms, preferably Kentico
- Familiarity with SOAP/XML Web Services, REST APIs, and JSON
- Experience in integrating web applications with CRM tools, preferably Microsoft Dynamics CRM
- Ability to work effectively in a team-oriented, collaborative environment
- Experience mentoring junior team members and providing technical guidance
- 3+ years in IT Application Support, preferably within a customer service–focused environment
- This role supports services provided to the federal government or federal government contractor and therefore requires US Citizenship. Proof of citizenship status will be required at time of hire