Brightstar Lottery is a global leader in lottery technology, seeking a Program Manager to collaborate with customers and internal teams to execute technology roadmaps. The role involves strategic planning, budget management, and ensuring project deliverables meet contractual obligations while promoting collaborative working with customers.
Responsibilities:
- Responsible for creating JIRA dashboards for monitoring and controlling (velocity, capacity, burndowns, burnups)
- Responsible for managing communication with the customer and the internal team
- Responsible for managing risks and being active in continuous impediment resolution
- Responsible for conducting Steering Committee meetings with Customer, internal stakeholders, and third-party suppliers
- Continuously monitor and evaluate team capacity, conduct retrospectives across all long-lived Agile teams that participated in the Sprint
- Monitoring of all Project deliverables through the RACI matrix
- Responsible for time management (estimation and sizing)
- Cost & budget management (forecasting and rising PAFs, tracking spends etc.)
- Create and distribute Go-live / milestone announcements
- Responsible for Project closure activities and formal handover to Services Team post Go-live
Requirements:
- 5+ years' hands-on experience in Project Management
- Lead strategic projects from planning through execution, ensuring alignment with business objectives
- Define scope, timelines, and resource needs; manage cross-functional teams and budgets
- Drive stakeholder engagement, risk mitigation, and issue resolution
- Must have knowledge and be able to apply Lean Agile practices and be familiar with the Scrum framework
- Must have excellent knowledge of JIRA and how to structure projects and create visibility boards
- Project Management experience across multiple large and complex projects, across distributed teams, across multiple locations
- Understand the concepts of incremental delivery, not just for software but of project deliverables
- Be a strong leader with experience in measuring Agile project against Lean portfolio metrics
- Have strong stakeholder management skills, both internal and external, in an Agile delivery environment
- Strong communication skills with all the key stakeholders to ensure Project scope is understood and implemented correctly
- Effective presentation skills, can easily produce data driven decks to support discussion at different level of the organization
- Be an advocate of continuous improvement and industry recognized best practices in Agile
- Strong knowledge of Lottery, including Player Platforms, CRM features, remote gaming server integrations and Data Protection is a plus