Salesforce Developer - Systems Engineer III (CRM)

Covenant Consulting is seeking a Salesforce Developer - Systems Engineer III who will design, build, and support scalable solutions on Salesforce and HubSpot for their customers. The role involves managing complex integrations, custom development, and mentoring junior engineers while ensuring efficient revenue operations for clients.

Responsibilities:

• Design and build scalable technical solutions in Salesforce and HubSpot based on documented business requirements
• Develop and maintain custom code (APEX, Lightning Web Components, HubL, python/node.js, etc.), Salesforce Flows, HubSpot Workflows
• Manage deployments in collaboration with System Managers, Program Managers, and Business Stakeholders
• Ensure seamless integration across platforms including Salesforce, HubSpot, Google Workspace, and third-party platforms
• Leverage APIs, middleware (e.g. Informatica, Zapier), and custom connectors to maintain automated data pipelines
• Monitor, troubleshoot, and resolve integration issues to ensure data consistency and system reliability
• Act as the Tier-3 escalation point for CRM (Salesforce, HubSpot, etc.) support issues
• Monitor platform performance, proactively identifying and resolving risks
• Implement data quality standards and system audit reporting
• Guide and mentor Tier 1/2 engineers on complex administration and support tasks
• Ensure compliance with data governance and security protocols
• Partner with internal teams to understand process bottlenecks and deliver effective CRM solutions
• Collaborate with key stakeholders to understand business objectives and design/implement technical solutions that meet those needs
• Occasionally communicate complex technical concepts to non-technical audiences, ensuring clarity and alignment
• Develop and maintain concise documentation of CRM configurations, system automations, data mappings and integrations, as well as release notes
• Conduct training sessions when necessary to empower users and teams to effectively utilize and adopt e.g., Salesforce and HubSpot capabilities
• Regularly review and update training materials in alignment with system enhancements and platform updates
• Continuously assess CRM processes to identify opportunities for optimization, scalability, and automation
• Stay informed on platform updates from e.g., Salesforce and HubSpot, recommending and implementing enhancements where beneficial
• Regularly assess and refine workflows and configurations to meet organizational goals

Requirements:

• Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent professional experience
• 3+ years of experience with Salesforce configuration, integration, and support
• 3+ years of experience with APEX, Lightning Web Components, Visualforce, and Salesforce Flow
• Strong understanding of APIs, middleware, and scripting for system integrations (e.g., APEX, Python, etc.)
• Familiarity with Salesforce and HubSpot platform capabilities
• Experience with data integration tools and platforms (e.g., Workato, Zapier, Informatica, or similar)
• In-depth knowledge of Salesforce and HubSpot's declarative and programmatic capabilities
• Demonstrated ability to design scalable solutions and drive workflow optimization
• Excellent problem-solving and communication skills, with the ability to work across diverse teams
• Salesforce Platform Developer I certification (required)
• Salesforce Platform Developer II certification (preferred)
• HubSpot CMS Developer certification (preferred)