HR Generalist

 INTEGRIS Health Corporate Office, Oklahoma’s largest not-for-profit health system has a great opportunity for an HR Shared Services Generalist in Oklahoma City, OK. In this position, you’ll be a part of our MyHR - Shared Services team providing exceptional work supporting the INTEGRIS Health caregivers and the community at large. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.

The HR Shared Services Analyst provides information, solutions, and resolution in response to inquiries about Human Resources-related issues and transactions into the HCM system. In addition, an analyst maintains the HRMS databases for personnel actions and benefits changes and serves as a resource in matters regarding employee personnel actions, benefit plan administration and transactions. INTEGRIS is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

The HR Shared Services Generalist responsibilities include, but are not limited to, the following: 

• Responds to customer inquiries including coordination of responses with other human resources personnel and facilities across the system
• Informs and educates customers about services available and self-service options 
• Analyzes, researches, and responds to employee questions regarding benefit programs
• Interprets and applies HR policies when answering customer questions and processing transactions
• Manages all employment inquiries by assisting customers, and directing and triaging customer concerns according to the employment process
• Responsible for the application of solution management within the call center HR Help Desk software for all calls and customer interface.
• Responsible for on-going imaging and auditing of employee records
• Reviews, analyzes, and enters data in the Human Resources Management Systems (HRMS), based on compliance with established policies and procedures
• Executes, audits, and reconciles all reports for billing/premium payment processing
• Process request as it relates to new hires, terminations, and status changes
• Maintains data entry in the Oracle HCM database and runs bi-weekly audits
• Provides analysis of problems concerning paid personal leave and payroll inquiries. Reports to the HR Shared Services Lead or Manager 
• This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. 
• Minimal All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

• Bachelor's degree in Human Resources or related field preferred or
• 4 years of experience working in a Human Resources department, HR Call Center, Payroll, HR Information Systems, Benefits or Recruiting role preferred
• Previous work experience in human resources and/or healthcare preferred
• Knowledge of Microsoft Office, Oracle, KRONOS and ServiceNow preferred 
• Must be able to effectively communicate in English (verbal/written)