Guard Shack Security/Attendant

Schedule: Monday-Friday 6am-2:30pm

Compensation: $22.75

ESSENTIAL FUNCTIONS/DUTIES:

• Control and monitor all access points, verifying compliance and documentation for deliveries and outbounds.

• Be aware of and familiar with the Standard Operating Procedures and comply with all therein.

• Escalate and report any and all safety concerns, security breaches, and unusual circumstances both verbally and in writing to the appropriate contact.

• Successful completion of security training and location-specific training as required (i.e., Yard Management System, US Customs-Trade Partnership Against Terrorism (CTPAT), Code of Ethics, etc.), and participate in additional quarterly training programs as needed.

• Update the Yard Management System (ie TrackX, Dynamic Yard, etc) as required.

• Strictly enforce applicable CTPAT, access control, asset protection, loss prevention, receiving, and proper attire policies and procedures for employees and visitors entering and exiting the location, as requested.

• Greet and assist visitors and employees in a friendly, welcoming, and professional manner.

• Verify the identity of all visitors and inquire about their reason or purpose for the visit. Follow the Location-specific procedures for tracking and logging information for all visitors.  Comply with the policy for approved forms of identification for employees and visitors.

• Ensure that all visitor passes and badge requests contain the necessary information and are accurately logged.

• Direct all visitors and deliveries to the appropriate destination (i.e., instruct driver where to drop the trailer in the yard and/or what dock door, direct trash collectors to their designated areas, etc.).  If there is a backup of incoming trucks, ensure that they are not blocking the road and/or other businesses, and instruct them to move as necessary.

• Ensure that all necessary paperwork for GEA property removal from the Location is properly filled out and approved prior to any GEA property being removed from the Location.

• Be familiar with the policies and procedures regarding vehicle inspections and the appropriate escalation procedures (i.e., checking vehicles for unauthorized removal of GEA property).

• Be familiar with and comply with Location-specific inside parking procedures to verify and provide approval for such requests.

• Be familiar with and able to use the badging access control system, including, but not limited to, creating, deleting, and/or suspending badges, to include temporary badges, visitor badges, and contractor badges.  Be familiar with the Location’s lost badge policy and the enforcement procedures.

• Monitor the CCTV/security camera system for any signs of safety concerns, security breaches, and unusual circumstances and escalate as necessary.
• Be familiar with and able to use the employee directory system.
• For site key requests, verify the requestor’s identity and log the assignment of all site keys. Assist employees with access to secured locations.
• If applicable, be familiar with the location’s policies and procedures regarding building entry processes.
• Be familiar with and comply with the Location’s policies and procedures for GEA employee food delivery requests.
• Understand the radio operations and procedures, including, but not limited to responding to and logging transmissions, panic alarm radio process, and crisis alert radio process.
• Be familiar with and comply with all emergency procedures, including, but not limited to medical, fire, evacuation, take cover, and weather emergency procedures.
• Be familiar with and comply with EHS policies and procedures.
• Maintain activity logs and ensure the notes are passed along to the next Security Personnel on duty.
• Conduct roving patrols as requested.  This includes, but is not limited to reviewing emergency checklists, logging notes, communicating with dispatch, etc.
• Escort Emergency Services (i.e., law enforcement, emergency medical services, fire and rescue services, etc.) to the appropriate destination.
• Working conditions include sitting and standing for long periods of time, working within covered guard shack, and being outside
• Occasionally required to work during inclement weather, rain, snow, sleet, etc.
• Work may require occasional holiday, weekend, and/or evening work

 

POSITION COMPETENCIES:

·        Attendance – Ability to get to work on time, and work entire shift.

·        Communication – Ability to effectively communicate verbally and in writing in a courteous and professional manner.  Ability to understand and follow both verbal and written instructions, maintain logs and write reports.

·        Mathematics – Ability to apply basic mathematical processes and equations as appropriate for the situation.

·        Language – Ability to communicate, both verbally and in writing in English.  Ability to read, analyze, and interpret documents and instructions. 

·        Diversity-oriented – Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, job type, or other protected class.  Promotes a harassment-free environment.

·        Relationship-building – Ability to establish and maintain effective working relationships with customers, co-workers, management, and Team Members as needed in a positive manner.

·        Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others with respect, empathy, and professionalism.

·        Empathetic – Ability to appreciate and be sensitive to the feelings of others.

·        Productivity – Ability to maintain a level of productivity that meets or exceeds the established guidelines, and hold a high level of self-motivation and ability to prioritize tasks.  Ability to work independently without interruptions.

·        Paperwork – Able to complete required paperwork accurately, timely, and with neatness.  Verifies accuracy of paperwork completion.

·        Planning/Organizing – Able to plan out workflow for the day and holds excellent organizational skills.  Keeps work and environment orderly and accessible.

·        Detail-oriented – Ability to pay attention to the minute details of a project or task and prioritize appropriately. 

·        Analytical Skills – Ability to use thinking and reasoning to solve a problem and communicate questions to management.

·        Organized – Holds strong organizational skills.  Keeps work and environment neat, orderly, and accessible.

·        Accountability – Ability to accept responsibility and account for his/her actions.  Ability to follow through on commitments and ensure tasks are completed.

·        Accuracy – Ability to perform work accurately and thoroughly, requesting assistance as needed.  Looks for ways to improve and promote quality.

·        Adaptability – Maintains flexible in dealing with changes and challenges.  Adapts security measures based on situational analysis.

·        Autonomy – Capable of working independently with minimal supervision.  Makes quick decisions when immediate guidance is not available.

·        Safety Focus – Willingness to learn to identify safety concerns in the workplace.  A focus on how processes and procedures affect the safety of a Team Member’s environment, work conditions, and a willingness to bring concerns forward.  Promotes a safe work environment.

 

 

SKILLS & ABILITIES:

Education:  High School graduate or General Education Degree (GED) preferred.

 Experience:  Proven experience as a gate attendant, security officer, or a similar role.  Preferably in a distribution or manufacturing environment.

Necessary Skills: 

• Strong attention to detail.
• Willing to listen and learn new skills and ways of working.

Computer Skills:  Basic computer skills, including familiarity with MS Office.  Experience utilizing camera systems preferred.

Certifications & Licenses – CPR and First Aid Certification from an accredited organization preferred.