Talent Strategy & Integration Manager
Toronto, Ontario, Canada
Full Time
6 days ago
$120,000 - $135,000 CAD
Key skills
CAIArtificial IntelligenceTableauLeadershipChange ManagementCommunication
About this role
Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment
This job posting is for an existing vacancy.
We’re looking for our next Talent Strategy & Integration Manager. Could It Be You?
The Talent Strategy & Integration Manager is responsible for the operational execution of the end-to-end employee lifecycle at Questbank. Reporting to the Head of People & Culture, you will act as the primary liaison between the People team and Business Group Leads to ensure headcount plans are realized, new hires are integrated with precision, internal talent is mobilized effectively, top talent is retained, and organizational changes are understood and adapted effectively. This is a high-execution role requiring a blend of data-forward thinking and hands-on program management.
Need more details? Keep reading…
In this role, responsibilities include but are not limited to:
1. Workforce Operations & Planning
• Headcount Reconciliation: Maintain the live Staffing Model, ensuring all recruitment activity aligns with approved Opex/Capex budgets.
• Skills Audit Execution: Conduct quarterly "Skills Gap" assessments across departments to identify "single-threaded" risks and technical dependencies.
• Data Visualization: Produce the "Talent Heatmap" for the Head of P&C, highlighting areas for immediate hiring or internal upskilling.
• Provide data-driven insights to the Head of P&C on talent risks
• Facilitate and track internal mobility workflows
• Identify internal training gaps, and collaborate with L&D to build/ adapt training workshops
2. Tactical Talent Acquisition & Quality Control
• Assessment Frameworks: Develop and maintain competency-based interview rubrics and behavioral question banks for all functional roles.
• Interviewer Training: Facilitate "Bar-Raiser" workshops to ensure hiring managers are trained on objective assessment and bias mitigation.
• Brand Ambassador: Act as a cultural ambassador, working closely with the Talent Acquisition team through recruiting outreach to engage passive candidates, effectively presenting the opportunities, the Employer Value Proposition (EVP), and company culture.
3. Onboarding & Capability Building
• The 90-Day Roadmap: Design and project-manage the functional onboarding journey, ensuring every new hire has a documented 30/60/90-day success plan.
• Training Coordination: Execute the logistics for technical and leadership development programs, from vendor sourcing to attendance tracking.
• Internal Bench Management: Facilitate the internal transfer process, matching high-potential employees with open roles or project rotations before looking to the external market.
5. Retention & Talent Health Tactics
• Stay Interview Program: Conduct scheduled "Stay Interviews" with high-performers; document drivers and collaborate with managers to implement retention plans.
• Attrition Analysis: Perform all exit interviews for the business group, providing monthly "Exit Intelligence" reports to the Director with tactical recommendations for workflow or cultural adjustments.
• Change Strategy Development: Create comprehensive change management strategies based on a situational awareness of the details of the change and the groups being impacted.
• Communication Planning: Lead the design, development, and delivery of Bank wide communications. You’ll ensure the "Why" is clear to everyone from the C-suite to the front lines.
• Pulse Checks: Use surveys and stay-interviews to gauge "change fatigue" and provide actionable insights to the Head of P&C.
• Exit Intelligence: Analyze why people leave this specific group and implement tactical changes to the culture or workflow to fix "leaks."
So are YOU our next Talent Strategy & Integration Manager? You are if you…
• Have 5+ years in Talent Management or HRBP ideally within Fintech or Financial Services.
• Have advanced proficiency in ATS/HRIS systems and data visualization tools (e.g., Excel, Tableau, or similar).
• Have a proven track record of taking high-level people strategies and turning them into documented, repeatable processes.
• Have the demonstrated ability to provide direct, data-backed feedback to senior Business Leads regarding hiring quality and team health.
Compensation Information:
• Base salary range: $120,000 - $135,000
• The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.
Sounds like you? Click below to apply!
#LI-KS2 | #LI-Hybrid
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment
This job posting is for an existing vacancy.
We’re looking for our next Talent Strategy & Integration Manager. Could It Be You?
The Talent Strategy & Integration Manager is responsible for the operational execution of the end-to-end employee lifecycle at Questbank. Reporting to the Head of People & Culture, you will act as the primary liaison between the People team and Business Group Leads to ensure headcount plans are realized, new hires are integrated with precision, internal talent is mobilized effectively, top talent is retained, and organizational changes are understood and adapted effectively. This is a high-execution role requiring a blend of data-forward thinking and hands-on program management.
Need more details? Keep reading…
In this role, responsibilities include but are not limited to:
1. Workforce Operations & Planning
• Headcount Reconciliation: Maintain the live Staffing Model, ensuring all recruitment activity aligns with approved Opex/Capex budgets.
• Skills Audit Execution: Conduct quarterly "Skills Gap" assessments across departments to identify "single-threaded" risks and technical dependencies.
• Data Visualization: Produce the "Talent Heatmap" for the Head of P&C, highlighting areas for immediate hiring or internal upskilling.
• Provide data-driven insights to the Head of P&C on talent risks
• Facilitate and track internal mobility workflows
• Identify internal training gaps, and collaborate with L&D to build/ adapt training workshops
2. Tactical Talent Acquisition & Quality Control
• Assessment Frameworks: Develop and maintain competency-based interview rubrics and behavioral question banks for all functional roles.
• Interviewer Training: Facilitate "Bar-Raiser" workshops to ensure hiring managers are trained on objective assessment and bias mitigation.
• Brand Ambassador: Act as a cultural ambassador, working closely with the Talent Acquisition team through recruiting outreach to engage passive candidates, effectively presenting the opportunities, the Employer Value Proposition (EVP), and company culture.
3. Onboarding & Capability Building
• The 90-Day Roadmap: Design and project-manage the functional onboarding journey, ensuring every new hire has a documented 30/60/90-day success plan.
• Training Coordination: Execute the logistics for technical and leadership development programs, from vendor sourcing to attendance tracking.
• Internal Bench Management: Facilitate the internal transfer process, matching high-potential employees with open roles or project rotations before looking to the external market.
5. Retention & Talent Health Tactics
• Stay Interview Program: Conduct scheduled "Stay Interviews" with high-performers; document drivers and collaborate with managers to implement retention plans.
• Attrition Analysis: Perform all exit interviews for the business group, providing monthly "Exit Intelligence" reports to the Director with tactical recommendations for workflow or cultural adjustments.
• Change Strategy Development: Create comprehensive change management strategies based on a situational awareness of the details of the change and the groups being impacted.
• Communication Planning: Lead the design, development, and delivery of Bank wide communications. You’ll ensure the "Why" is clear to everyone from the C-suite to the front lines.
• Pulse Checks: Use surveys and stay-interviews to gauge "change fatigue" and provide actionable insights to the Head of P&C.
• Exit Intelligence: Analyze why people leave this specific group and implement tactical changes to the culture or workflow to fix "leaks."
So are YOU our next Talent Strategy & Integration Manager? You are if you…
• Have 5+ years in Talent Management or HRBP ideally within Fintech or Financial Services.
• Have advanced proficiency in ATS/HRIS systems and data visualization tools (e.g., Excel, Tableau, or similar).
• Have a proven track record of taking high-level people strategies and turning them into documented, repeatable processes.
• Have the demonstrated ability to provide direct, data-backed feedback to senior Business Leads regarding hiring quality and team health.
Compensation Information:
• Base salary range: $120,000 - $135,000
• The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.
Sounds like you? Click below to apply!
#LI-KS2 | #LI-Hybrid
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.