Senior Accountant (Worldwide Remote)

HelpGrid is seeking a Senior Accountant to take full ownership of the financial reporting and accounting processes for our U.S. subsidiary. In this role, you will go beyond traditional accounting responsibilities by bringing clarity, discipline, and efficiency to financial reporting.

This position is best suited for someone who enjoys optimizing and strengthening financial processes, not simply maintaining them. You will work closely with leadership to ensure financial data supports better planning, stronger cost control, and long-term profitability.

Key Responsibilities

Financial Reporting & Accounting

• Prepare and deliver accurate P&L, Balance Sheet, and Cash Flow statements on a monthly, quarterly, and annual basis.

• Ensure compliance with U.S. GAAP and group accounting policies.

• Manage account reconciliations and resolve discrepancies between financial and operational data.

• Oversee accounts receivable, accounts payable, payroll, and expense management.

• Ensure timely and compliant year-end tax reporting (e.g., 1099s, W-8 forms) and manage applicable sales tax/VAT requirements.

Business Partnering & Financial Insight

• Partner closely with the CEO and management team to provide clear, actionable financial insights.

• Conduct variance analysis and identify key drivers behind financial performance.

• Support budgeting, forecasting, and cash flow planning in alignment with group finance.

• Proactively highlight financial risks and opportunities to support informed decision-making.

Process Improvement & Controls

• Assess and improve existing financial workflows, approval systems, and reporting structures.

• Identify opportunities to automate repetitive accounting processes to improve efficiency and accuracy.

• Maintain strong internal controls and compliance with company policies and regulatory requirements.

• Ensure effective coordination and communication between the subsidiary and central finance teams.

What Success Looks Like

Success in this role will be demonstrated by:

• Clean, reliable month-end close processes

• Financial reports that leadership can trust and easily interpret

• Faster turnaround when responding to financial questions

• Improved expense visibility and categorization

• Accounting processes that become more efficient and scalable over time

What You’ll Bring

Required Qualifications

• Active CPA license

• 5–7 years of progressive accounting experience, including responsibility for financial reporting

• Strong knowledge of U.S. GAAP

• Advanced proficiency in Microsoft Excel (pivot tables, advanced formulas)

• Hands-on experience with accounting software such as QuickBooks, Microsoft Dynamics 365, or similar ERP systems

• Demonstrated experience improving accounting processes or implementing automation

Preferred Experience

• Experience supporting or partnering directly with business leadership or CEOs

• Exposure to multi-entity or international accounting environments

• Ability to interpret and communicate financial information clearly to non-finance stakeholders

Employment Details

Department: Finance

Reports To: CEO

Employment Type: Full-time

Location: Remote (U.S. time zone overlap required)

About HelpGrid

HelpGrid is a performance-driven growth partner for eCommerce brands in the health and wellness space. We specialize in abandoned cart recovery, post-sale engagement, and customer support, helping our clients recover 10–15% more revenue from existing traffic.

Last year alone, our work generated over $35 million in additional revenue for our clients.

What began as a small support team has grown into a technology-enabled revenue engine. We have built internal tools to optimize customer conversations, scale operations, and deepen engagement, and we are now evolving those tools into software products powered by AI and automation.

As we continue to grow, we are strengthening the financial systems and processes that support this expansion.

Equal Opportunity Employer

HelpGrid is committed to providing equal employment opportunities and fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, ancestry, national origin, religion, gender, gender identity, sexual orientation, marital status, age, or disability.