Job Description Summary
The Insights and Decision Science (IDS) team is dedicated to enabling improved decision-making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The Gen AI team pioneers enterprise-scale Generative AI solutions, specializing in building production-ready LLM systems, multi-modal AI architectures, and sophisticated agentic workflows. We leverage cloud-native GenAI platforms (AWS Bedrock, Azure OpenAI) to deliver innovative solutions that transform unstructured data into actionable insights through advanced RAG systems, multi-agent orchestration, and vision-language models. Our team excels at rapid prototyping and delivery of cutting-edge GenAI applications while implementing robust evaluation frameworks, guardrails, and responsible AI practices to ensure scalable, ethical deployments across the organization.
Job Description
Location – Hyderabad #LI Hybrid
Key Accountability
Lead the design and implementation of sophisticated agentic AI systems, including multi-agent orchestration and autonomous workflows
Define architectural standards for agent development, including tool integration, memory management, and inter-agent communication protocols
Establish comprehensive evaluation frameworks for agentic systems, measuring task completion, reasoning quality, and safety compliance
Design and implement guardrails for autonomous agents, including behavioral boundaries, output validation, and fallback mechanisms
Drive hands-on prototyping of complex agent systems while providing technical oversight to development teams
Create testing methodologies for agent reliability, including edge case handling, adversarial testing, and performance benchmarking
Balance technical depth with strategic thinking to identify where agentic AI can transform business processes
Lead technical reviews of agent architectures, personally debugging complex multi-agent interaction issues
Implement LLMOps and agent lifecycle workflows, including versioning, prompt management, evaluation pipelines, and performance monitoring.
Drive experimentation with emerging agent tooling, frameworks, and orchestration patterns to maintain a cutting-edge internal capability.
Document reference architectures, reusable components, and best practices to accelerate agent development across teams.
Conduct technical deep dives and capability assessments to ensure readiness of agentic systems for production deployment.
Essential Requirements:
6+ years in AI/ML with maximum 1-2 years in generative AI and demonstrated expertise in agentic systems
Hands-on coding experience with complex agentic AI implementations, including multi-agent systems and tool-use agents
Deep technical knowledge of agent evaluation metrics: task success rates, reasoning traces, tool-use efficiency, and safety violations
Proven experience implementing production guardrails: content filtering, action limitations, human-in-the-loop systems
Strong understanding of agent architectures: ReAct, Plan-and-Execute, Reflexion, and emerging patterns
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting, and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together. https://www.novartis.com/about/roadmap/people-and-culture
Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.
Values and Behaviors: Demonstrates and upholds Novartis values and behaviors in all aspects of work and collaboration.
Location: Hyderabad NKC. Hybrid | 3 days a week in office is mandatory.
Skills Desired
Artificial Intelligence (AI), Biostatistics, Change Management, Curious Mindset, Data Governance, Data Literacy, Data Quality, Data Science, Data Visualization, Deep Learning, Graph Algorithms, Learning Agility, Logistic Regression Model, Machine Learning (ML), Machine Learning Algorithms, Nlp (Neuro-Linguistic Programming) And Genai, Pandas (Python), Python (Programming Language), R (Programming Language), Sql (Structured Query Language), Stakeholder Engagement, Statistical Analysis, Time Series Analysis