Assistant Manager - Global Standardization & Digitization, OTC

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Assistant Manager - Global Standardization & Digitization, OTC

About JLL:
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities.
Our core values—teamwork, ethics, and excellence—are fundamental to everything we do, and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. We know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements below. We’re interested in getting to know you and what you bring to the table!

What this job involves:
As ‘Assistant Manager - Global Standardization & Digitization, OTC’, you will play a vital role in supporting the Client Finance Transformation Leadership in driving standardization, optimization, and ongoing governance of transformation projects within client finance operations OTC domain. You will help coordinate key initiatives across Order to Cash domain, contributing to the design and deployment of global finance process enhancements. Your role will include assisting with process documentation, stakeholder engagement, performance management, and best practice institutionalization.

Key Responsibilities:

• Support the Transformation Leadership in the definition and maintenance of global finance process standards, assisting with consistent application, documentation, and continuous improvement across regions and client segments.

• Collaborate with cross-functional teams to help identify, document, and implement process enhancements and lean improvements for client finance operations.

• Assist the Transformation Leadership with performance monitoring, including gathering process metrics, preparing KPI dashboards, and helping drive data-backed actions for ongoing improvements.

• Help coordinate process training and knowledge management activities for global virtual teams, supporting skill development and best practice sharing across the organization.

• Participate in the update and maintenance of process documentation and contribute to global knowledge bases ensuring accuracy and accessibility for stakeholders.

• Engage regularly with internal and external stakeholders—operational teams, service delivery teams, and regional leadership—to support alignment and momentum for transformation projects.

• Contribute to risk and compliance initiatives, supporting the implementation of robust internal controls and timely risk mitigation actions.

• Assist with requirements gathering from finance teams and business partners, helping build clear scopes and reliable estimates for transformation deliverables.

• Support project execution by coordinating activities, monitoring schedules and deliverables, and ensuring compliance with client and commercial objectives.

• Prepare and compile reports and insights for the Transformation Leadership, Steering Committees, and other stakeholders, helping maintain transparency and focus on transformation goals.

• Help institutionalize best practices identified by the Transformation Leadership and participate in global reviews and continuous improvement cycles.

Providing a roadmap for success
You will work closely with the Transformation Leadership and key stakeholders, helping coordinate research, and backing up strategies and operational plans with thorough analysis. Your collaborative approach and attention to detail will help ensure successful delivery of process enhancements, strong client engagement, and continuous improvement in client finance operations OTC domain.

Sound like you?
Successful candidates for this role:

• Engage confidently and professionally with stakeholders at various levels and functions.

• Work collaboratively to support the Transformation Leadership in setting standards, monitoring projects, and driving best practices.

• Bring strong organizational skills and a structured approach to managing multiple priorities.

• Communicate clearly and contribute proactively within global teams.

• Display resilience in a dynamic, fast-paced environment and respond effectively to competing requests.

• Are comfortable with data, reporting, and process documentation.

• Demonstrate a growth mindset and motivation to learn from senior leaders and mentor peers.

To apply you need to be:

• Able to support and influence stakeholders across different regions and domains.

• Experienced in supporting or managing transformation projects or finance operations in Order to Cash domain.

• Proficient in process documentation, project coordination, and KPI management.

• Familiar with internal controls, risk management, and compliance standards in finance.

• Skilled in working with finance systems and ERPs (preferably with exposure to JDE, PeopleSoft or similar platforms).

• Excellent at organization, communication, and relationship-building.

• Able to manage competing priorities and deadlines.

• Able to interpret process data and prepare meaningful reports for senior leadership.

• 10–12 years of experience in finance and accounting, with a successful record in transformation or process improvement roles.

Qualifications:

• CA or MBA

What you can expect from us:
You’ll join an entrepreneurial, inclusive culture—one where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you...

Location:
Onsite – Gurugram, HR

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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