Sr. Staff Software Engineer (Conversational AI & Automation)

Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. They are seeking a Sr. Staff Software Engineer to design, build, and evolve the core building blocks of their Conversational AI and automation platform, leveraging microservices architecture and scalable distributed systems.

Responsibilities:

• Designing, building, and delivering scalable and real-time systems with high quality, scalability, and operability in mind
• Collaborating with product management, data science, and other engineering teams to bring end-to-end solutions with the highest business value to our customers
• Reviewing and providing feedback on technical designs and code changes to ensure highly available, scalable, maintainable designs and high code quality standards to engineering peers
• Troubleshooting and resolving complex technical issues that arise in production and provide timely resolutions
• Proactively identifying areas of technical debt and improvement opportunities, and drive solutions or innovation in engineering organization
• Taking operational ownership of the system by using monitoring and observability tools to identify and resolve production issues
• Mentoring and coaching team members to raise the technical bar on the team and adapt AI assistant development

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Solid understanding of software development principles, design patterns, and best practices
• Proficiency in database design and integration, including SQL and NoSQL databases
• 7+ years hands-on experience with microservices and scalable software development in an Automation or AI environment
• Experience with distributed systems, large-scale data, and the full software lifecycle of modern computer languages (Java, Python, etc.)
• Experience with cloud platforms (e.g AWS, GCP) is highly desired
• Familiarity with SaaS concepts and experience in developing SaaS-based applications is a plus
• Domain knowledge experience with ServiceNow, Salesforce, workflow, business process etc
• Experience with building machine learning products