Sr Technical Implementation Engineer I-1

Alkami Technology is a leading cloud-based digital banking solutions provider for financial institutions in the United States. They are seeking a Senior Technical Implementation Engineer to lead B2B conversion projects, integrate digital solutions with client systems, and ensure customer satisfaction through high-quality solutions.

Responsibilities:

• Provide technical leadership by serving as the go-to resource for product implementation and support
• Act as a subject matter expert for configuring a significant portion of the Alkami platform
• Lead complex B2B core banking integrations and data conversions, leveraging a deep understanding of banking core APIs and cross-system communication
• Integrate Alkami products with third-party vendor systems by designing and executing configuration and customization activities
• Configure and troubleshoot complex technical issues related to Alkami Digital Banking Products
• Identify and resolve technical challenges by recommending process improvements that enhance client efficiency and satisfaction
• Collaborate with internal stakeholders by providing guidance on technical requirements and issue resolution
• Mentor junior engineers by providing coaching, feedback, and knowledge-sharing opportunities
• Serve as a subject matter expert on technical implementation methodologies and tools
• Expert-level data manipulation and conversion skills - SQL is the "high bar" requirement
• Independently resolve high-level technical problems and escalate only critical issues as needed
• Contribute to company initiatives by supporting automation, scalability, and continuous improvement efforts

Requirements:

• Proficiency with programming languages such as C#, Java, Python, or JavaScript
• 5-7 years of related technical experience in Fintech, Banking or SaaS
• Experience with relational databases (MSSQL, Oracle, MySQL, Postgres) around data conversions (SQL Server, primarily)
• Strong ability to resolve complex technical problems independently
• Proven experience collaborating with clients, third-party vendors, and internal technical resources
• Excellent communication skills with the ability to engage consultatively with both technical and business stakeholders
• Experience with 'always on' systems focused on scalability and high availability
• Knowledge of Remote Deposit Capture (RDC)
• Background in financial or SaaS-based product implementations
• Ability to recommend new technologies or processes to improve efficiency
• Exposure to project management and tracking systems (JIRA, ServiceNow, etc.)