Unit Nutrition Assistant
Hagerstown, Maryland, United States of America
Full Time
3 days ago
Key skills
Communication
About this role
Meritus Health is seeking a Unit Nutrition Assistant to join our Nutrition Services team. In this role, you will help deliver high-quality food service to patients by ensuring accurate meal selections, safe food handling, and excellent customer service. You will serve as a liaison between patients, dietitians, and foodservice staff to promote optimal nutrition care and maximize patient satisfaction.
Key Responsibilities
- Retrieve, evaluate, and process diet orders/messages and communicate updates to Nutrition Services and Nursing staff.
- Collect patient meal selections via in-person visits or phone calls, ensuring compliance with diet orders and patient preferences.
- Process meal tickets/tally sheets and deliver trays to patients according to schedule.
- Answer and direct phone calls in a professional and courteous manner.
- Operate CBORD and Bedside menu entry systems accurately.
- Practice safe food handling, storage, and infection control in compliance with departmental and regulatory standards (HACCP, TJC, MD Dept. of Health).
Qualifications
- Education: High school diploma or equivalent preferred.
- Experience: 1–2 years of food service experience preferred, particularly with modified diets and direct customer service. Clerical/typing ability preferred.
- Skills: Strong communication and interpersonal skills; ability to follow instructions and work in a fast-paced healthcare setting. Patient-focused and service-oriented.
Caring for Our Team
We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.
Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.