Manager, Field Talent Development
Calgary, Alberta, Canada; Regina, Saskatchewan, Canada; Guelph, Ontario, Canada; Moncton, New Brunswick, Canada; Laval, Quebec, Canada; Mississauga, Ontario, Canada; Toronto, Ontario, Canada
Full Time
1 day ago
$110,000 - $125,000 CAD
Key skills
LeadershipCommunicationCollaborationSales
About this role
Company: CGIC
Department: Field Talent Development
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant
The Opportunity:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.
As the Manager, Field Talent Development, you will lead and oversee the onboarding and development of new advisors, ensuring Field Talent Development program processes and coaching design are effectively used to support learning retention. The Manager provides leadership to new Advisors, and to the Field Talent Development Consultant team, ensuring consistent, high-quality coaching and that Advisor Trainees progress successfully through onboarding, development, and contracting.
By reviewing insights and trends from Field Talent Development Consultant, the Manager identifies development gaps and collaborates with the Retail Sales Learning team and key stakeholders to improve and inform curriculum and program improvements. The Manager oversees trainee performance issues, proactively addresses risks, and aligns cross functional partners to support advisor readiness. Strong collaboration and feedback loops with Field Talent Development Consultants and key stakeholders ensure a cohesive advisor development experience that accelerates path to proficiency and supports long term advisor success.
How you will create impact:
- Provide support and guidance to new advisors throughout the onboarding process, ensuring clarity of expectations, training pathways, and availability of resources.
- Oversee pre and post‑contract performance stabilization by monitoring early‑stage results and ensuring newly contracted advisors receive targeted support through Field Development Talent Consultants to close remaining gaps, and to inform program enhancements moving forward.
- Lead, develop, performance manage, and inspire the Field Development Talent Consultants team, ensuring consistent delivery of high-quality coaching across sales, agency operations, and post-contract support.
- Establish clear expectations, performance metrics, and development plans for Field Development Talent Consultants; conduct regular reviews, feedback conversations, and coaching observations.
- Promote a collaborative, accountable, and high performing team culture that adapts effectively and welcomes operational and organizational changes.
- Oversee A1T performance management through collaboration and documentation review with the Field Development Talent Consultants to identify risks and required interventions.
- Make decisions and recommendations regarding trainee progression, readiness for contracting, and corrective action plans for underperformance.
- Design, manage, and improve the trainee lifecycle and process from A1T to A1/new advisor onboarding, ensuring it is smooth, structured, and aligned with development expectations.
- Monitor and evaluate learning outcomes and program effectiveness, recommending changes to improve impact, trainee readiness, and the ongoing design of the A1T journey.
- Collaborate with Retail Sales Learning, Practice Management, and Product Consulting & Enablement teams to evolve tools, content, workshops, and enablement strategies.
To join our team:
- You have a Bachelor’s Degree in Business Administration, Human Resources,
- Certified Talent Management Practitioner (CTMP) or Certified Training & Development Professional (CTDP) will be considered an asset.
- Six to nine years of Insurance industry experience.
- Demonstrated ability to develop and execute long-term strategic plans that align with business objectives
- Strong understanding of the advisor development ecosystem, including contracting requirements and early-stage advisor business viability.
- Experience interpreting sales, operational, and financial performance metrics to inform national development strategies.
How you will succeed:
- Strong leadership, relationship building, and team management skills to develop and inspire high‑performing teams and lead through change
- Advanced communication, collaboration and influence skills to align cross functional partners, build trust, and navigate sensitive performance discussions effectively.
- Skilled in analyzing performance trends and synthesizing insights to inform decisions, identify development gaps, and drive curriculum and program improvements.
- Expert knowledge of talent development, recruitment, and retention strategies
- Ability to develop and implement comprehensive talent development strategies that align with overall business goals
- Deep understanding of advisor development frameworks including onboarding best practices, training requirements, and the end-to-end advisor development and contracting lifecycle.
What you need to know:
- You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
- There may be travel required.
What’s in it for you?
- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.
Salary information
Expected salary/hourly range $110,000 - $125,000 (min-max, full range)
Salary placement
The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.
Incentive/Variable pay
Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.