Workato Integration Architect - Supervisor

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

ABOUT THE ROLE

We are seeking a talented Integrations Engineer with deep expertise in the Workato platform to design, develop, and maintain intelligent, AI-driven integration solutions. In this role, you will leverage Workato’s automation capabilities alongside modern AI/ML technologies to build next-generation enterprise integrations that are smarter, self-healing, and highly scalable.

As a key member of our Integration Engineering team based in India, you will collaborate with global cross-functional teams to deliver mission-critical integrations connecting enterprise applications, cloud platforms, and data systems.

KEY RESPONSIBILITIES

• Design, build, and deploy integration recipes and automations on the Workato platform, incorporating AI-driven logic for intelligent data mapping, error handling, and workflow orchestration
• Develop and implement AI-powered components within integration workflows, including natural language processing for data transformation, predictive routing, and anomaly detection
• Architect end-to-end integration solutions connecting enterprise systems such as Salesforce, SAP, NetSuite, Workday, ServiceNow, and custom APIs
• Build and maintain custom Workato connectors and SDK extensions to support proprietary systems and non-standard protocols
• Implement robust error handling, retry mechanisms, logging, and monitoring frameworks to ensure high availability and reliability of integration flows
• Collaborate with business analysts, product managers, and stakeholders to translate business requirements into scalable integration designs
• Establish and enforce integration development best practices, coding standards, and documentation guidelines
• Conduct performance tuning and optimization of existing integration recipes to improve throughput and reduce latency
• Support CI/CD pipelines for Workato recipe lifecycle management, including version control, testing, and promotion across environments
• Stay current with Workato platform updates, AI trends, and emerging integration technologies to continuously improve the integration practice

REQUIRED QUALIFICATIONS

• 5+ years of hands-on experience in enterprise integration development, with at least 2+ years focused on the Workato platform
• Proven experience building AI-driven or intelligent automation solutions leveraging machine learning models, NLP, or generative AI within integration workflows
• Strong proficiency in Workato recipe development, connector SDK, Workato API Platform, and Workflow Apps
• Solid understanding of integration patterns: pub/sub, request-reply, event-driven, batch processing, and real-time streaming
• Experience with RESTful and SOAP APIs, OAuth 2.0, webhook configurations, and API gateway management
• Proficiency in at least one programming language: Python, Ruby, JavaScript, or Java
• Strong knowledge of data formats and standards (JSON, XML, CSV, EDI/ANSI X12)
• Experience with version control systems (Git/GitHub Enterprise) and CI/CD practices
• Excellent problem-solving, communication, and documentation skills

PREFERRED QUALIFICATIONS

• Workato Automation Pro or similar platform certification
• Experience integrating AI services such as OpenAI, Azure AI, AWS Bedrock, or Google Vertex AI into automation workflows
• Background in EDI (Electronic Data Interchange) processing and middleware platforms (MuleSoft, Boomi, or similar iPaaS)
• Experience with enterprise monitoring and observability tools (Datadog, Splunk, New Relic)
• Experience with Salesforce Einstein AI, Agentforce, or Prompt Builder for AI-native Salesforce solutions.
• Leverage Salesforce tools such as Workato, MuleSoft, Data Loader, Salesforce CLI, and APIs (REST/Bulk/Streaming) to facilitate data movement and integration.
• Knowledge of compliance frameworks relevant to data integration (SOC 2, GDPR, HIPAA)
• Prior experience in Agile/Scrum development environments

TECHNICAL SKILLS

​Category

Technologies & Tools

Workato Platform

Recipe Development, Connector SDK, Workato API Platform, Workflow Apps, Recipe Lifecycle Management (RLCM), OPA (On-Prem Agent), Workbots

AI

OpenAI APIs, Generative AI, Predictive Routing, Anomaly Detection, AI-Driven Data Mapping, Claude.ai, GitHub Copilot

Integration Patterns

REST/SOAP APIs, Webhooks, Pub/Sub, Event-Driven, Batch Processing, Real-Time Streaming, OAuth 2.0, API Gateway Management

Enterprise Applications

Salesforce (Sales/Service Cloud, Data Cloud), SAP, NetSuite, Workday, ServiceNow, HubSpot, Jira, Slack

Data & EDI

JSON, XML, CSV, EDI (ANSI X12, EDIFACT), Data Transformation, Data Quality, Entity Resolution

Cloud Platforms

AWS (S3, Lambda, Glue, Redshift, Step Functions), Azure (Data Factory, Synapse, Logic Apps), GCP (BigQuery, Dataflow, Pub/Sub)

Programming

Ruby (Workato SDK), Python, JavaScript, SQL

DevOps & Tools

Git, GitHub Enterprise, CI/CD Pipelines, Environment Promotion, Workato Environments, Monitoring (Datadog, Splunk, New Relic)

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.  

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.