Manager, Software Development

As a member of the ShipBob Team, you will... 

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Location: Remote in India

Role Description:

As a Manager, Software Development at ShipBob, you will be primarily responsible for the delivery of production level software from your teams.  You will work very closely with Product Owners, QA and the Director of Engineering. This role reports to the Director, Software Development. 

What you’ll do:

• Reporting on team performance and project progress. 
• Maintaining good relationships with internal and external stakeholders. 
• Implementing and maintaining best practice engineering methodologies. 
• Providing technical guidance to engineering teams and leadership. 
• Supporting established organizational objectives by developing goals and strategies for teams and individuals. 
• Dismissing and hiring engineers. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table:

• 9+ years of experience. 
• 3+ years of people management involving performance management.  
• 3+ years of project management experience involving single or multiple stakeholders.  
• 3+ years of service ownership experience. Preferred to have managed Tier-1 services. 
• Excellent problem-solving skills. 
• Excellent programming skills. 
• Excellent communication skills. 
• Object oriented mindset. 
• Ability to work quickly and collaboratively in a fast-paced, entrepreneurial environment. 
• Ability to own small well scoped features and implementation. 
• A hands on coding approach to engineering mentorship. 
• Ability to own medium sized features from design to implementation. 
• A defensive coding mindset with knowledge of OWASP. 
• Ability to own large features from design to implementation. 
• Ability to own service level system design. 
• A passion for QA and an understanding that testing is not someone else’s responsibility. 
• A passion for DevOps and an appreciation for continuous integration/deployment. 
• Ability to own cross service level system design. 
• Experience in the following: 
  • SQL 
  • JSON 
  • REST 
  • .Net 
  • C# 
  • ASP.NET MVC 
  • javascript 
  • Relational DB Concepts 
  • Relational DB Design 
  • Agile 
  • Team Building 
  • Experience automating infrastructure 
  • Experience automating build process 
  • Microsoft Azure 
  • event-driven (EDA) architectures 
  • service-oriented (SOA) architectures 
• Nice to have: 
  • Experience with Vue.js 
  • Experience with Azure DevOps 
  • Experience with Azure Functions 
  • Experience with Azure Webjobs 
  • Experience with App Services 
  • Experience with Service Bus 
  • Experience with Storage Queues 

Perks & Benefits:

• Medical, Term & Accidental Insurance 
• All Purpose Leave (casual & sick time): 12 days 
• Earned Leave: 15 days 
• Public Holiday: 12 days 
• Generous Maternity & Paternity Leave 
• Quarterly Wellness Day 
• Work From Home Allowance 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

#LI-VA1

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. 

About You: 

The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. 

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us:  

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. 

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.