Business Analyst - Remote

Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Business Analyst will support the Optum Health Quality team by tracking strategic initiatives, analyzing data, and generating reports to optimize business decisions.

Responsibilities:

• Research, retrieve, design and deliver organized analytics and reporting
• Review, process, and analyze large amounts of information related to Member Experience outcomes
• Analyze benchmarking data, reports, processes, and measurements related to CAHPS, HOS and Social Determinants of Health metrics
• Evaluate and prioritize data changes and enhancements
• Monitor on a monthly basis all core programs metrics and works with data owners to remediate issues as needed
• Interpret data, facts and/or trends independently and makes business recommendations to management
• Coordinate a variety of projects/requests simultaneously and ensures timely completion in accordance with business initiatives
• Develop innovative approaches to achieve data analytics deliverables
• Design, prepare, modify, and develop selected recurring and ad-hoc reports within given projects
• Manage multiple short and long-term projects
• Uphold UHG Cultural Values
• Other duties as assigned

Requirements:

• 3+ years of health industry experience and/or in a large complex matrixed organization experience
• 3+ years of experience utilizing and analyzing data to develop resource plans/modeling and tracking
• 2+ years of project coordination, project management, or project administration experience
• 2+ years of managed care, Care Delivery organization, or quality experience
• Ability to interact one-on-one and consult with all levels of leadership
• Proven excellent oral and written communication skills
• Experience working in a matrixed work environment
• Proven solid analytical skills; hands-on experience; ability to quickly aggregate and analyze information and draw conclusions
• Ability to be organized and detail oriented
• Ability to leverage reporting tools like Tableau to identify targeted program data
• Intermediate level proficiency in Microsoft Office - Word, Excel, PowerPoint, and Visio
• Experience working remotely
• 1+ years of HEDIS, CAHPS/HOS, or similar performance measure experience
• Medicare Stars experience, or similar performance guarantee management or quality rating system experience
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy