Jamf is a company dedicated to helping organizations succeed with Apple products through innovative solutions. The Platform Engineer II will be responsible for automating and developing backend infrastructure for the Jamf Cloud, ensuring security best practices, and supporting software development through continuous integration and delivery processes.
Responsibilities:
- Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
- Ensure security best practices are identified and integrated into system designs and configuration
- Assist in evaluating, planning, configuration, and implementation of new software services
- Develop custom tools and automation through programming and scripting
- Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
- Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
- Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
- Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
- Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
- Create and maintain technical documentation
- Performs other duties as required and completes all job functions as per departmental policies and procedures
Requirements:
- Minimum of 2 year experience in one or more of Continuous Integration Tools and Techniques (e.g. Jenkins, Bamboo, Github Actions)
- Configuration management and deployment tools (e.g. Ansible, Chef, Puppet)
- Systems Administration or similar role focused on performance analysis, capacity planning, and forecasting
- Minimum of 2 year experience as a power user of various operating systems (e.g. Linux, Windows, Mac)
- Minimum of 2 year experience in a current programming language (e.g. Python, Golang)
- Minimum of 2 year experience using Source Control Management tools (e.g. Git, Subversion)
- Experience deploying and managing workloads in Kubernetes
- Experience building and maintaining cloud native services (Amazon Web Services)
- Experience with infrastructure as code techniques (e.g. Terraform, CloudFormation)
- Ability to document processes and maintain audit-ready systems
- Minimum of 2 year experience using issue tracking software (e.g. JIRA)
- Experience developing enterprise grade software with understanding of the software development life cycle
- Experience in enterprise security and hardening best practices
- Experience working with monitoring and logging tools (e.g. LogicMonitor, Sumologic, ELK)
- Experience working with structured databases (e.g. MySQL, DynamoDB)
- Direct FedRAMP or government compliance experience
- Experience with Jamf products or Apple ecosystem
- Monitoring/observability — Grafana, Tempo
- SAFe Agile experience
- Experience working with geographically distributed teams
- Identity & authentication protocols — OAuth 2.0, OpenID Connect, SSO
- Hands-on experience with AI-driven coding assistants like GitHub Copilot, Cursor, others to enhance development productivity
- 4 year / Bachelor's Degree
- A combination of relevant experience and education may be considered
- Certificates commonly held by those in the role include one or more of: LPIC-1, LPIC-2, LPIC-3, RHCE (RedHat Certified Engineer), AWS Solutions Architect Associate, AWS Certified Developer Associate, AWS Certified SysOps Associate