Senior Consultant – Business/Data Analyst

Matrix USA is a global technical consultancy leading technology services with a focus on innovative solutions. They are seeking a Senior Consultant – Business/Data Analyst to support the implementation of the Hummingbird Case Management Platform, translating business requirements into scalable technical solutions and managing end-to-end case management workflows.

Responsibilities:

• Lead requirements gathering for the Hummingbird Case Management implementation, including workflow design, data mapping, case types, queues, and user roles
• Document current-state and future-state processes across AML, Fraud, Alerts, Investigations, and SAR workflows
• Partner with Compliance, Product, Technology, and Operations teams to define functional and non-functional requirements
• Conduct gap analysis, impact assessments, and data validation throughout implementation phases
• Support configuration of case types, routing rules, escalations, audit trails, and workflow automation
• Develop detailed BRDs, FRDs, user stories, acceptance criteria, and process flows
• Collaborate with technical teams on data integration, ETL requirements, and API-level data consumption
• Perform UAT planning, test case development, test execution, and defect triage
• Ensure compliance with regulatory expectations and best practices in AML Investigations and Case Management
• Provide go-live support, training documentation, and post-production stabilization

Requirements:

• 5–8+ years of experience as a Business Analyst or Data Analyst in financial services
• Experience with case management systems; Hummingbird experience strongly preferred
• Strong understanding of AML, Fraud, and Financial Crime operational workflows
• Hands-on experience writing requirements, user stories, and process maps
• Competency with SQL, data validation, and data mapping
• Excellent communication skills and ability to work with cross-functional stakeholders