Sr. Project Manager ( Software Implementation )

Mi-Case is the industry leader in fully integrated offender management software solutions. The Project Manager is responsible for overseeing the planning, execution, and successful delivery of multi-year, multi-million dollar, enterprise level software implementation projects, working closely with cross-functional teams to ensure projects are delivered on time and within budget.

Responsibilities:

• Plans, develops, implements, and manages a project team through complete task definition and work requirement identification and assignment
• Develops a detailed project plan to monitor and track progress, ensuring adherence to timeline, budget and quality standards
• Manages changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Builds, develops, and maintains collaborative working relationships
• Implement and verify compliance of change management procedures and expediting client approved Change Orders in response to changes to baseline schedules and budgets
• Registers proposed changes, the accurate costing and scheduling of changes, updating current schedules and budgets for approved changes
• Leads planning and/or implementation of projects. Will participate in the design and/or testing phases
• Facilitates the definition of project missions, goals, tasks, and resource requirements; resolve or assist in the resolution of conflicts within and between projects or functional areas; develop methods to monitor project or area progress; and provide corrective supervision if necessary
• Responsible for assembling the project staff; for their technical or functional development, performance, and/or termination during the project or projects
• Monitors, tracks, and reports on progress of project resources
• Manages project budget and resource allocation
• Assigns tasks and identifies issues for resolution to ensure optimal team effectiveness
• Facilitates the definition of service levels and customer requirements. Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery
• Advocate on behalf of clients and represent clients' needs as appropriate to senior management
• Work cross-functionally to solve problems and implement changes
• Follows a defined, agreed upon project management methodology
• Presents oral and written reports defining plans, problems, and resolutions to appropriate levels of management
• Performs risk management to minimize project risks and maintain risk registers for all projects

Requirements:

• Bachelor's degree in computer science, engineering, or another related field (Required)
• Four 5+ years of project management experience
• Excellent written and verbal communication and time management skills
• Demonstrable experience in Justice, Public Safety or Public Sector
• Must be able to manage projects with multi-million dollar budgets
• Must be able to work in the Eastern time zone
• Thorough understanding of project management stages, techniques and tools
• Experience in establishing and maintaining strong client and stakeholder relationships; provides realistic expectations; establishes specific customer satisfaction standards and actively monitors client satisfaction
• Outstanding grasp of information technology concepts and processes
• In-depth understanding of prevailing project management methods
• Excellent client-facing and internal communication skills
• Excellent time management skills
• Familiarity with tools and metrics needed to evaluate project performance. Ideally proficient in Azure DevOps
• Solid organizational skills
• Refined attention to detail
• Strong proficiency in Microsoft Office
• Proven ability to manage deadlines and budgetary limitations
• Ability to work calmly under pressure, multitask and prioritize
• PMP Preferred