CopperPoint Insurance Companies is a leading provider of workers’ compensation and commercial insurance solutions. They are seeking a Development Operations Engineer to support and enhance the build, deployment, and operational stability of their core insurance platforms, focusing on the Guidewire Insurance Suite.
Responsibilities:
- Build, enhance, and maintain CI/CD pipelines to support reliable and repeatable software deployments
- Support branching strategies, build operations, and release workflows using Git-based version control
- Coordinate and execute production and non-production deployments, including script parameter updates and administrative data changes
- Manage, enhance and monitor automated deployments, performing ad-hoc deployments in lower environments when required
- Plan and execute Guidewire environment refreshes, including pre-refresh validation, post-refresh verification, and coordination with dependent teams
- Manage environment usage across projects and backlog teams, including:
- Recommending changes to existing environments
- Identifying when new environments are required
- Assisting with environment setup once provisioned
- Tracking and managing Guidewire planned credits
- Ensure Guidewire environments remain compliant with Guidewire standards, including recommending patch releases and compliance updates
- Monitor environment health, deployments, logs, and alerts to support system stability and deployment reliability
- Assist with maintaining server-based environments, including OS patching, configuration hygiene, and lifecycle management using automation where possible
- Support basic cloud cost awareness efforts, particularly for non-production environments, by identifying unused resources and recommending optimization opportunities
- Collaborate closely with development, QA, and product teams to ensure smooth integration and delivery cycles
- Ensure compliance with company security policies and Guidewire security requirements
Requirements:
- 3+ years of experience in DevOps, build/release engineering, or environment management roles
- Hands-on experience supporting the Guidewire Insurance Suite (PolicyCenter, BillingCenter, ClaimCenter)
- Strong experience with Git-based version control and branching workflows
- Experience working with CI/CD tools such as Jenkins or TeamCity
- Solid scripting skills (Shell, Python, and/or PowerShell)
- Familiarity with containerized deployments (Docker)
- Working knowledge of SDLC concepts and release management processes
- Strong troubleshooting, communication, and collaboration skills
- Ability to work during Phoenix, AZ business hours (8a–5p GMT-7)
- Prior experience with Guidewire DevOps or deployment tooling
- Experience working in Agile/Scrum development environments
- Exposure to cloud platforms such as AWS or Azure
- Familiarity with Jira or similar release planning tools
- Exposure to serverless technologies (e.g., AWS Lambda) is a plus but not required