Development Operations Engineer

CopperPoint Insurance Companies is a leading provider of workers’ compensation and commercial insurance solutions. They are seeking a Development Operations Engineer to support and enhance the build, deployment, and operational stability of their core insurance platforms, focusing on the Guidewire Insurance Suite.

Responsibilities:

• Build, enhance, and maintain CI/CD pipelines to support reliable and repeatable software deployments
• Support branching strategies, build operations, and release workflows using Git-based version control
• Coordinate and execute production and non-production deployments, including script parameter updates and administrative data changes
• Manage, enhance and monitor automated deployments, performing ad-hoc deployments in lower environments when required
• Plan and execute Guidewire environment refreshes, including pre-refresh validation, post-refresh verification, and coordination with dependent teams
• Manage environment usage across projects and backlog teams, including:
• Recommending changes to existing environments
• Identifying when new environments are required
• Assisting with environment setup once provisioned
• Tracking and managing Guidewire planned credits
• Ensure Guidewire environments remain compliant with Guidewire standards, including recommending patch releases and compliance updates
• Monitor environment health, deployments, logs, and alerts to support system stability and deployment reliability
• Assist with maintaining server-based environments, including OS patching, configuration hygiene, and lifecycle management using automation where possible
• Support basic cloud cost awareness efforts, particularly for non-production environments, by identifying unused resources and recommending optimization opportunities
• Collaborate closely with development, QA, and product teams to ensure smooth integration and delivery cycles
• Ensure compliance with company security policies and Guidewire security requirements

Requirements:

• 3+ years of experience in DevOps, build/release engineering, or environment management roles
• Hands-on experience supporting the Guidewire Insurance Suite (PolicyCenter, BillingCenter, ClaimCenter)
• Strong experience with Git-based version control and branching workflows
• Experience working with CI/CD tools such as Jenkins or TeamCity
• Solid scripting skills (Shell, Python, and/or PowerShell)
• Familiarity with containerized deployments (Docker)
• Working knowledge of SDLC concepts and release management processes
• Strong troubleshooting, communication, and collaboration skills
• Ability to work during Phoenix, AZ business hours (8a–5p GMT-7)
• Prior experience with Guidewire DevOps or deployment tooling
• Experience working in Agile/Scrum development environments
• Exposure to cloud platforms such as AWS or Azure
• Familiarity with Jira or similar release planning tools
• Exposure to serverless technologies (e.g., AWS Lambda) is a plus but not required