Network Engineer

NVA General Practice is a company that supports over 1000 Veterinary Hospitals across the continental U.S. They are seeking a Network Engineer to join their Network Operations Team, focusing on network design initiatives, technology implementation, and operational support. The role involves maintaining the health of local and wide area networks, monitoring performance, and providing technical documentation and support.

Responsibilities:

• Plans, designs, implements, monitors, and maintains the operational health of the local and wide area networks
• Defines, evaluates, and approves design and/or configuration changes
• Installs, configures, and supports networking and security equipment from a wide range of industry leading vendors including Cisco, Aruba, Palo Alto, VMWare Velo SDWAN, etc
• Proactively monitors and reports on overall network service performance and takes action to correct deficiencies in monitoring and controlling the quality of individual network services
• Create, updates, and maintains technical documentation including network design diagrams, operational procedures, knowledgebase documents, disaster recovery plans and training documentation
• Participates in a 24x7 on-call support rotation and provides escalation expertise for network operations trouble resolution
• Provides accurate, meaningful updates on projects, change control requests, and operational issues in the environment

Requirements:

• Bachelor's degree in Information Technology or related field or 3+ years of equivalent proven working experience in the field
• Minimum 2 years of network administration experience responsible for an Enterprise WAN/LAN environment
• Individual must live in North America
• Individual must be willing to travel as necessary (up to 25%) to training, team meetings, and as projects require
• Individual must have a personal work location that allows for uninterrupted audio and video calls
• Individual's personal work location must have consistent and reliable Internet connectivity
• Experience with current orchestration and automation technologies
• Proven experience in supporting acquisitions, integrations, and divestitures, ensuring alignment and integration of technology infrastructure solutions
• Intermediate knowledge of and experience with various network infrastructure platforms, tools, and frameworks, such as Palo Alto, Cisco, Meraki, Aruba, Velo SDWAN, etc
• Experience configuring and troubleshooting routers, switches, and wireless access points
• Experience in firewall management
• Experience supporting Aruba and Meraki corporate and public Wi-Fi
• Experience reading packet sniffer traces and debugging application conversations
• Experience troubleshooting bandwidth utilization alarms and recommending solutions
• Experience with VoIP configuration and troubleshooting
• Ability to work concurrently on multiple tasks and projects
• Strong written and oral communications skills with the ability to effectively communicate the progress of problems and projects
• Strong documentation, organizational, and project management skills
• Strong communication, presentation, and interpersonal skills, with an ability to communicate effectively with senior management and stakeholders
• Strong analytical, problem-solving, and decision-making skills, with an ability to evaluate complex situations and propose solutions
• Strong project management and organizational skills, with an ability to manage multiple projects and priorities in a fast-paced environment
• Adaptability—Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
• Communication—clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
• Managing Work—effectively managing one's time and resources to ensure that work is completed efficiently
• Quality Orientation—Accomplishing tasks by considering all areas involved, no matter how small, showing concern for all aspects of the job, and accurately checking processes and tasks
• Work Standards—setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
• Desired relevant IT industry certifications: (PCNSA, PCNSE, CCNA)
• Healthcare industry experience, veterinary or human, is preferred but not required