Senior Loan Processor, Personal Loans

Upstart is a leading AI lending marketplace focused on reducing the cost and complexity of borrowing for all Americans. They are seeking a Senior Loan Processor for Personal Loans to manage workflows, ensure accuracy in loan applications, and enhance the borrower experience through effective collaboration and communication.

Responsibilities:

• Support various operational workflows related to loan processing, closing coordination, and post-close documentation
• Manage and prioritize a personal pipeline of loan files, ensuring accuracy, completeness, and timely movement through the process
• Review applicant-submitted information and documentation, identify gaps or inconsistencies, and follow up as needed
• Maintain clear, detailed notes in systems such as Vesta and Salesforce to ensure visibility across the team
• Collaborate with teammates across Pods, Quality, and Training to identify opportunities to improve workflows and borrower experience
• Adapt to changing business needs by taking on new responsibilities and workflows as the team scales