Pair Eyewear is a company dedicated to fostering a joyful and dynamic workplace. They are looking for an experienced Senior Business Systems Analyst to oversee business systems initiatives, improve efficiency, and enhance internal architecture.
Responsibilities:
- Implement new business systems and enhance existing business systems (including NetSuite ERP, WMS, PLM, planning software, and others) alongside Business Systems Senior Manager and project stakeholders
- Identify areas of improvement in current business processes and systems by engaging with cross-functional system users and company leadership
- Design thorough, scalable solutions to address identified areas of improvement
- Integrate new and existing systems using an iPaaS tool, EDI, or other method of integration
- Coordinate business system project timelines alongside Business Systems Senior Manager and/or 3rd party service providers
- Triage and resolve business systems-related tickets and enhancement requests submitted by end users
- Develop materials or conduct sessions to assist in training system end users
- Contribute to development of the Business Systems team’s project roadmap, aimed at improving overall systems efficiency and addressing internal stakeholder requests
Requirements:
- 4-6 years of experience implementing business systems in start-up or growth stage settings
- 2-3 years of experience with implementing and/or administering NetSuite ERP (experience must include inventory management)
- Familiarity with business requirements of an eCommerce-based, DTC company
- Strong communicator with a proven ability to translate business requirements into system solutions
- “Jack of all trades” business systems expert, with experience across all functional areas (sales/order management, inventory management, procurement, accounting, etc.)
- Strong collaborator and problem solver with team members and cross-functional partners, as well as an independent worker when troubleshooting issues or learning new system functionality
- Discerning when estimating project priorities, scope, and level of complexity
- Curious and open-minded when evaluating new systems or solutions, and willing to try new methodologies when necessary for a given project
- Comfortable and confident in front of leadership, project stakeholders, and end users
- Excited by the opportunity of building out our team's infrastructure and processes
- NetSuite ERP experience across Order to Cash, Design to Build, Procure to Pay, and Record to Report process areas
- Experience integrating Shopify (or other industry-leading webstore) with downstream business systems
- Experience implementing, administering, or using a WMS tool
- Experience implementing or administering an EDI integration tool
- Experience with integrating business systems via iPaaS (specific experience with Workato a plus)
- Experience developing and troubleshooting SuiteScripts or JavaScript
- Experience with HTML for custom forms/email templates in NetSuite