AI Account Strategist, Early Career

Nectar Social is a company focused on revolutionizing social commerce through AI-native solutions. They are seeking an early career AI Account Strategist to support brand partners in adopting AI workflows across various domains, ensuring customer success and retention.

Responsibilities:

• Support the full customer journey: onboarding, education, workflow setup, health monitoring, and renewals
• Work alongside marketing, brand, and social teams to translate their goals into scalable AI workflows
• Help customers get started with AI agents for engagement, listening, creator tracking, and analytics
• Monitor account health, track usage trends, and surface insights that drive retention and expansion
• Capture structured product feedback from customers and relay it to design and engineering
• Contribute to internal resources like onboarding guides, case studies, and best practices that help scale customer adoption