Growth Product Manager

Jackrabbit Technologies is the leading provider of software and services for youth activity centers, recognized as one of the Best Places to Work in North Carolina. They are seeking a Growth Product Manager to drive product strategy, define a clear vision, and ensure successful delivery of features that meet user needs and business goals.

Responsibilities:

• Lead the development and evolution of the product vision and strategy, ensuring it aligns with both customer needs and business objectives. Continuously refine and prioritize the product roadmap based on market trends, customer feedback, and business priorities
• Own the success and failure of the product, ensuring that product and marketing goals are met on time and within scope. Be accountable for the product’s financial performance (P&L), user adoption, and overall success in the market
• Act as the primary liaison between key stakeholders (customers, business leaders, and development teams). Build strong relationships and communicate effectively with all stakeholders to ensure alignment on goals, timelines, and deliverables
• Own and manage the product backlog, ensuring it is well-groomed, prioritized, and refined based on customer value and business impact. Make data-driven decisions to balance short-term deliverables with long-term strategic goals
• Work closely with the Scrum Master and development team to facilitate Scrum ceremonies (such as sprint planning, reviews, retrospectives), ensuring the team is aligned and working efficiently toward the product goals. Ensure that requirements are clear, concise, and actionable
• Make key decisions on product features, functionality, design, and user experience. Be the final decision-maker on trade-offs between features, scope, and deadlines, always with a focus on delivering customer value
• Promote an environment of continuous improvement by actively seeking feedback, iterating on the product, and embracing innovation. Monitor key performance indicators (KPIs) to assess the success of product releases and proactively identify areas for improvement
• Advocate for the voice of the customer within the team, ensuring that the product continually meets customer needs and provides value. Engage with customers regularly to validate product direction and make data-driven decisions
• Lead by example, providing guidance and mentorship to junior team members. Foster a high-performance, collaborative, and inclusive team culture, where every team member feels motivated and engaged

Requirements:

• Bachelor's degree in business, marketing, computer science, data analytics, other applicable areas of study, or equivalent applicable work experience
• 5 to 7 years proven experience as a Scrum Product Manager or similar product leadership role
• Strong experience in defining and executing product strategies with a demonstrated track record of success in driving product growth
• Exceptional communication, collaboration, and leadership skills, with the ability to influence at all levels of the organization
• Excellent problem-solving, analytical, and decision-making skills, with a strong ability to balance business needs and technical feasibility
• Deep understanding of Agile methodologies and principles
• Passion for the market and creating exceptional customer experiences and delivering high-quality products
• Ability to work cross-functionally and manage competing priorities in a fast-paced environment
• Proven business acumen and understanding of product performance metrics, P&L, and KPIs
• Ability to travel up to 10% (Charlotte-based)/25% (non Charlotte-based) for team collaboration and customer engagement