AWS Cloud Engineer (Developer/Administrator)

Lumen Solutions Group Inc. is looking for an AWS Cloud Engineer (Developer/Administrator) to support the design, development, and administration of AWS-hosted applications and infrastructure. The role involves ensuring secure operations and scalable solutions across multiple AWS services while collaborating with various teams to deliver resilient cloud solutions.

Responsibilities:

• Design, deploy, and administer AWS environments following best practices
• Support AWS account structure, IAM roles, policies, and least-privilege access
• Develop and maintain solutions using AWS services including (but not limited to):
• Amazon EC2, Auto Scaling, and Elastic Load Balancing
• Amazon VPC, subnets, routing, and security controls
• Amazon S3, EBS, EFS, and data lifecycle policies
• AWS Lambda, API Gateway, and serverless architectures
• Amazon CloudWatch, CloudTrail, and AWS Config
• Develop and support Amazon Connect contact center environments, including: Contact flows, queues, routing profiles, and prompts
• Integrations with AWS Lambda, APIs, and external systems
• Call recording, analytics, and troubleshooting
• Design and integrate AI-enabled solutions using Amazon Bedrock where applicable
• Implement Infrastructure as Code (IaC) using CloudFormation, Terraform, or equivalent tools
• Monitor system performance, availability, and cost optimization opportunities
• Troubleshoot and resolve infrastructure and application issues
• Support CI/CD pipelines and automation workflows
• Collaborate with security teams to implement encryption, logging, monitoring, and compliance controls
• Maintain documentation, runbooks, and architectural diagrams
• Provide knowledge transfer and mentoring to team members
• Participate in scheduled maintenance, upgrades, and after-hours support as required

Requirements:

• 6+ years of overall IT experience supporting enterprise systems
• 3+ years of hands-on AWS experience in development and/or administration
• 3+ years of experience with AWS core services (EC2, VPC, IAM, S3, and Lambda)
• 3+ years of experience with Amazon Connect and/or contact center technologies
• 3+ years of experience integrating APIs, serverless functions, and cloud-native services
• 3+ years of experience with Infrastructure as Code and automation
• 3+ years of experience with security best practices, logging, and monitoring in AWS
• 3+ years of scripting experience (Python, Bash, or equivalent)
• AWS Certified Solutions Architect - Professional OR AWS Certified DevOps Engineer - Professional
• Experience with AI/ML integrations and prompt engineering
• Experience with hybrid cloud or third-party integrations
• Cost optimization and FinOps experience
• Experience with Microsoft Azure Cloud Services and Hybrid Cloud Architectures
• Microsoft Certified Azure Solutions Architect (AZ-305)