VP, Marketing

Want to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in!

Cents is transforming the laundry industry.

We’re growing quickly. Customers trust us and partners bet on us. The proof is already there, but the next stage of growth requires something different. Today, marketing looks like a high-performing startup: strong instincts, talented people, and a lot of things working because the right people are pushing hard in the right direction. That got us here but it won’t get us where we’re going. We are looking for a Vice President of Marketing who can take what’s already working and turn it into a durable system, a clear story, and ultimately a brand that defines the category. This role is about building something that lasts — not for a few years, but for decades.

As VP of Marketing, you will turn a fast-growing go-to-market motion into an enduring revenue engine and category-defining brand. Reporting to the SVP of Sales and Marketing, this role owns the intersection of pipeline, brand, and narrative. This is not about starting from scratch -- it’s about making what already works repeatable, legible, and scalable.

What You'll Do:

Institutionalize What’s Already Working

Identify the patterns, messages, and motions driving growth and turn them into repeatable systems and playbooks

Replace heroics with scalable processes

Build a sales enablement library the organization actually uses

Define and Defend the Category Narrative

Clarify who we are, what we stand for, and why we win

Build a brand synonymous with trust, reliability, and results

Position Cents and its leadership team as category experts through PR, thought leadership, and social media

Drive Revenue with Sales

Lead full-funnel marketing across paid, organic, email, content, webinars, events, and partner channels

Build integrated campaigns that move prospects from awareness to closed deal

Partner with Sales and RevOps on ICP development, funnel health, attribution, and ROI

Manage marketing spend with discipline — scaling what works and eliminating what doesn’t

Unlock upsell, cross-sell, and new growth opportunities

Elevate Partner & Distributor Marketing

Make marketing a reason partners choose Cents and stay with Cents

Build scalable co-marketing and enablement programs that empower partners to tell our story

Professionalize Product Marketing

Partner with Product and Sales on go-to-market strategy for launches

Translate product features into clear customer outcomes through battle cards, pitch decks, and competitive positioning

Provide input on pricing and packaging based on market feedback

Own lifecycle messaging to maintain consistency across the customer journey

Build a Durable Marketing Organization

Establish weekly operating rhythms and quarterly executive updates

Lead annual and quarterly planning with clear campaign briefs and priorities

Hire, develop, and lead a high-performing marketing team

Manage agencies and external partners to clear performance standards

What Success Looks Like:

The market understands who Cents is — instantly

Sales and distributor partners tell the same story without prompting

Customers experience a consistent journey regardless of how they discover us

Marketing reliably contributes to pipeline growth and deal velocity

The organization moves with greater focus and fewer reactive fire drills

The Cents brand feels inevitable — not noisy

What You Should Have:

• 10+ years of B2B marketing leadership experience in SaaS or enterprise software
• Experience scaling marketing at high-growth or expansion-stage companies
• Proven success building and leading high-performing marketing teams (5–15+)
• Deep product marketing experience across complex or multi-product platforms
• Demonstrated ability to translate positioning and messaging into measurable pipeline and revenue impact
• Strong analytical mindset with a data-driven approach to decision making
• Experience marketing to both end customers and channel or distribution partners
• Familiarity with modern marketing technology stacks (Salesforce, Hubspot, Chilipiper, Gong, Looker, etc.) and AI-powered tools
• Equal parts systems thinker and storyteller
• A leader comfortable owning revenue outcomes — not just brand metrics

We offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.
- Competitive salary- Equity- Unlimited PTO and paid holidays- Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability- 401(k)- Work-from-home and commuter stipends- Laundry reimbursements to support our customers' businesses- Comprehensive training, learning, and development programming- Access to hundreds of discounts and rewards from renowned vendors including deals on health & wellness, travel, dining, auto insurance, and so much more!