Administrative Professional 2 - Intermittent - 2 Positions ( Revenue, Data, Customer Service, Licensing)

The Mission of the Ohio Department of Commerce is promoting prosperity by protecting what matters most.

As the state’s chief regulator, the Department of Commerce impacts Ohioans every day.  We are motivated by our mission to promote prosperity for businesses and licensees by protecting what matters most to the residents of our state.  We ensure compliance through proactive outreach, education, and customer-focused service.

Commerce is comprised of seven operating divisions and two standalone programs that span a variety of industries including real estate, liquor, banking, securities, firefighting, construction and skilled trades, and medical marijuana.  Through exceptional compliance practices and oversight, Commerce has a direct role in protecting Ohioans.

Our Guiding Principles

Making an IMPACT for the customer:

·         Inclusive

·         Motivated

·         Proactive

·         Accountable

·         Customer-Focused

·         Teamwork

This position is a temporary/intermittent position limited to working 1,000 hours per fiscal year. 

The Division of Industrial Compliance and its associated boards ensure Ohioans are safe in public buildings such as businesses, educational institutions and municipal buildings. This includes drafting and applying the Ohio Building Code; conducting appeal hearings; issuing variances to code requirements; licensing commercial contractors; inspecting boilers, elevators and bedding; and regulating ski tramways. The division has responsibility for portions of the Manufactured Homes Program, and licenses installers and parks. The division also oversees Ohio’s minimum wage, prevailing wage and minor labor law programs. This position supports the Revenue, Data, Customer Service section of DIC. 

• Assists management with reviewing and responding or forwarding items from assorted DIC inboxes. 

• Provide customer service via phone, email and in person to answer basic questions about the section. 

• Updates customer records.

• Generate and distribute documentation. 

• Reviews customer applications for completion. 

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

18 mos. exp. or 18 mos. trg. in secretarial/administrative professional field.

-Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college.

-Or 6 mos. exp. as Administrative Professional 1, 16871.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Administrative Support/Services

Applications must clearly indicate how the applicant meets the minimum qualification for the position. If you meet minimum qualification due to educational achievement, please submit a copy of your unofficial transcript(s) with your application. All answers to the supplemental questions must be supported by information provided in the work experience &/or education sections on your civil service application. Please do not use “see resume” as a substitution for the completed application; assumptions will not be made.

Application Status: You can check the status of your application online by signing into your profile. Careers to which you’ve applied will be listed. The application status is shown to the right of the position title and application submission details.

BACKROUND CHECK STATEMENT FOR POSTINGS

The final candidate selected for this position will be required to undergo a criminal background check as well as other investigative reviews.  Criminal convictions do not necessarily preclude an applicant from consideration for a position, unless restricted under state or federal law or federal restrictions.  An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.