Senior Principal Software Engineer/Architect

DispatchHealth is a technology-powered healthcare company focused on transforming in-home care. They are seeking a highly experienced Senior Principal Software Engineer/Architect to lead the design and evolution of centralized systems that support workflows across merged product lines, requiring deep technical expertise and hands-on leadership.

Responsibilities:

• Lead the design of shared, centralized systems that support workflows across lines of business
• Perform deep technical evaluations of existing systems, codebases, infrastructure, and integration touchpoints
• Create system diagrams, reference architectures, API contracts, and migration approaches
• Define architectural guardrails, patterns, and best practices for building scalable, reliable, secure platforms
• Author technical specifications and migration plans that prioritize system reliability and data integrity
• Develop a unified systems architecture strategy across the two merged organizations
• Facilitate technical decision-making around duplicate systems, consolidation opportunities, or legacy modernization
• Partner with product, engineering, and business stakeholders to define future-state platform needs
• Establish engineering standards for scalability, availability, performance, security and observability
• Build prototypes, POCs, and reference implementations to validate architectural approaches
• Dive into code to identify bottlenecks, refactor critical paths, and guide the team through complex integrations
• Understand and influence decisions around cloud native infrastructure, deployment pipelines and data
• Evaluate platforms and services, including cost, integration complexity, extensibility, risk and long-term operational impact
• Make clear, data-informed recommendations on when to build internally vs. purchase and integrate commercial platforms
• Influence engineering leaders and teams through clarity, documentation, and strong architectural rationale
• Present architectural recommendations to senior leadership, including tradeoffs, with a focus on business impact and long-term viability
• You have already mastered the art of situational leadership, and are successful working with peers and executive audiences

Requirements:

• 10+ years of hands-on software engineering experience building distributed systems or large-scale SaaS products
• 5+ years in a Technical Leadership role (Principal, Staff or Architect) driving design decisions for teams
• Strong systems design expertise: event-driven architecture, microservices, domain-driven design, integration patterns
• Expert in at least one major cloud platform (AWS or GCP) and cloud-native architecture with 3+ years experience writing infrastructure as code, preferably Terraform
• Deep knowledge of DevOps practices: CI/CD pipelines, observability, automation, and reliability engineering
• Strong understanding of APIs, pub-sub & queuing, containerization (Docker/Kubernetes), and data platforms
• Security‑first mindset with experience embedding security into architecture decisions, including secure design patterns, threat modeling, identity and access management, data protection, and compliance considerations under the guidance of the Information Security organization
• You are experienced with and fully embrace AI assisted engineering and have a vision of when, how and where to use it
• Experience evaluating complex legacy systems and proposing modernization or consolidation strategies
• Strong capability to evaluate third-party vendors, platforms, and tooling
• Excellent ability to balance long-term architecture direction with short-term business needs
• Excellent communication, documentation, and stakeholder management chops
• Ability to work across multiple engineering teams with situational awareness, empathy and influence
• Proven track record guiding organizations through technical change and transformation
• Experience in post-merger/acquisition technical consolidation or unifying previously independent tech stacks
• Background in designing shared services, internal platforms, or multi-tenant systems
• Familiarity with compliance-heavy environments (healthcare, finance, etc.)
• Experience with workflow orchestration systems or business process platforms