Manager, SMB Sales

Mews is a Hotel Tech unicorn valued at $2.5b, propelling new-generation cloud technology within global hospitality. The Regional SMB Manager will serve as a trusted sales leader in AMER, responsible for driving revenue growth, building a market-leading presence in North America, and shaping the overall strategy.

Responsibilities:

• Lead, and mentor a high-performing sales team, ensuring alignment with company objectives and repeatable, predictable revenue growth
• Oversee and manage the day-to-day operations of the SMB sales team and your territory
• Own and drive the revenue target, developing and executing sales strategies to achieve and exceed goals
• Provide weekly forecasting on team performance and provide coaching to the team on forecasting best practices
• Provide ongoing coaching and feedback for rep development
• Demonstrate commitment to the team to ensure the team achieves its goals, objectives and COM service level agreements (SLA's)
• Where necessary, identify short falls in the process and procedures and suggest process improvements and work with the necessary departments to ensure they come to fruition
• Collaborate with marketing and CS to ensure we’re meeting performance targets
• Monthly travel as needed
• Represent Mews at industry events and conferences
• Meet with customers and prospects along with your team

Requirements:

• Experience leading a full cycle SMB sales teams, building outbound pipeline, and converting inbound demand into revenue
• A proven track record as a quota-carrying sales professional, managing the full cycle from outbound prospecting through to close
• Holds deep regional expertise and a strong presence in the US market
• Operational excellence: a Salesforce power user, accurate forecaster, and driver of impactful sales cadences like 1:1s and deal reviews
• A strong commitment to process, consistently upholding SLAs and CRM best practices
• A passion for developing others: recruiting, onboarding, and coaching new hires with a repeatable, scalable playbook
• Strategic thinking and cross-functional collaboration skills, with the ability to turn go-to-market strategy into action
• Excellent communication and interpersonal skills, with the ability to influence and inspire across teams
• A customer-first mindset and a leadership style rooted in motivation, accountability, and advocacy
• Adaptable, organised, and outgoing — someone who thrives in dynamic environments and enjoys representing the brand at international events
• Hospitality or hotel tech experience is a bonus, but not required