Site Reliability Engineering Manager/Architect/Principle SRE

Expedite Talent Solutions is seeking a Principal SRE to lead reliability engineering strategy and establish enterprise-wide observability, incident management, and reliability governance. The role involves designing SLIs/SLOs, driving automation, and working closely with engineering teams to embed reliability practices across the application lifecycle.

Responsibilities:

• Define and implement SLIs, SLOs, and reliability targets aligned with organizational Golden Pathways
• Build and operationalize observability standards across metrics, logs, and traces
• Establish SRE telemetry ingestion pipelines and reliability engineering workflows
• Design and implement telemetry for:
• Application Performance Monitoring (APM) – service response times and bottleneck detection
• Logging & Tracing – correlated logs and distributed tracing
• Event & Alerting – meaningful alerts tied to severity and actionability
• Build service health dashboards and monitoring pipelines using Grafana
• Evolve incident management practices and RCA frameworks
• Develop automation workflows to improve detection, response, and recovery
• Implement RCA tagging, compliance monitoring, and lifecycle tracking
• Design and build a Central SRE Operating View and Golden Dashboard (Single Pane of Glass)
• Aggregate telemetry including reliability metrics, incident trends, MTTR, RCA themes, alert noise, and resilience indicators across 40+ applications
• Provide executive dashboards for CIO/VP visibility and monthly reliability reviews
• Develop executive scorecards including:
• Per-application reliability score
• SRE maturity score
• MTTD / MTTR / MTTRestore metrics
• Escalation patterns and failure trends
• Deliver runbooks, telemetry integration guides, and RCA enforcement playbooks

Requirements:

• Lead reliability engineering strategy and establish enterprise-wide observability, incident management, and reliability governance
• Design and implement SLIs/SLOs
• Drive automation and build centralized reliability visibility using Grafana and ServiceNow Performance Analytics
• Work closely with engineering teams to embed reliability practices across the application lifecycle
• Create a Single Pane of Glass for operational and executive insight across 40+ applications
• Define and implement SLIs, SLOs, and reliability targets aligned with organizational Golden Pathways
• Build and operationalize observability standards across metrics, logs, and traces
• Establish SRE telemetry ingestion pipelines and reliability engineering workflows
• Design and implement telemetry for Application Performance Monitoring (APM) – service response times and bottleneck detection
• Implement Logging & Tracing – correlated logs and distributed tracing
• Develop meaningful alerts tied to severity and actionability
• Build service health dashboards and monitoring pipelines using Grafana
• Evolve incident management practices and RCA frameworks
• Develop automation workflows to improve detection, response, and recovery
• Implement RCA tagging, compliance monitoring, and lifecycle tracking
• Design and build a Central SRE Operating View and Golden Dashboard (Single Pane of Glass)
• Aggregate telemetry including reliability metrics, incident trends, MTTR, RCA themes, alert noise, and resilience indicators across 40+ applications
• Provide executive dashboards for CIO/VP visibility and monthly reliability reviews
• Develop executive scorecards including per-application reliability score, SRE maturity score, MTTD / MTTR / MTTRestore metrics, escalation patterns and failure trends
• Deliver runbooks, telemetry integration guides, and RCA enforcement playbooks