Senior Business Analyst - IT

HealthHelp, a leader in healthcare utilization and care management, is seeking a technically strong Product Owner to lead the evolution and optimization of their core utilization management applications. The role focuses on workflow optimization and routing logic to enhance clinical review and operational efficiency.

Responsibilities:

• Serve as the primary point of contact for documenting technical requirements, with visuals, across all assigned application workflows
• Collaborate with Clinical Operations & Compliance to align workflows with HealthHelp business rules and regulatory standards to gather, define, and prioritize requirements
• Lead sprint planning, backlog grooming, and release planning activities
• Partner closely with Engineering and QA to validate logic for successful implementation
• Ensure user story statuses are current and include detailed logic, edge cases, and clear acceptance criteria

Requirements:

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field, or equivalent practical experience
• Exceptional communication and collaboration skills with both technical and non-technical stakeholders
• Strong organizational skills and attention to detail in managing competing priorities
• Experience working in Agile/Scrum environments and using Azure DevOps
• Strong technical aptitude with the ability to understand application workflows, system dependencies, and data flow across clinical platforms
• Comfortable using SQL to validate system outcomes, investigate defects, and support root-cause analysis in partnership with engineering teams
• Ability to write and execute SQL queries (SELECT statements, joins, filters, aggregations)
• Review and interpret stored procedures to understand application logic and system behavior
• Serve as the primary point of contact for documenting technical requirements, with visuals, across all assigned application workflows
• Collaborate with Clinical Operations & Compliance to align workflows with HealthHelp business rules and regulatory standards to gather, define, and prioritize requirements
• Lead sprint planning, backlog grooming, and release planning activities
• Partner closely with Engineering and QA to validate logic for successful implementation
• Ensure user story statuses are current and include detailed logic, edge cases, and clear acceptance criteria