Business Systems Analyst

Paula's Choice Skincare is a global skincare leader that empowers individuals through science-backed products. They are seeking a Business Systems Analyst to optimize digital systems and support global growth by partnering with cross-functional teams and documenting business requirements.

Responsibilities:

• Document business requirements, process flows, and system specifications for new initiatives or enhancements
• Support implementation, testing, and rollout of business system solutions across multiple regions and business entities
• Partner with stakeholders in O2C, Supply Chain, Finance, and Sales to ensure systems align with business goals
• Collaborate with vendors and internal developers to troubleshoot issues and enhance system functionality
• Conduct data analysis and develop reports to inform decision-making
• Continuously identify opportunities for automation, simplification, and process improvement

Requirements:

• 4–5 years of experience in business systems analysis, IT consulting, or a related technical-business hybrid role
• Strong understanding of CPG business processes, particularly Order-to-Cash, Supply Chain, and Finance
• Experience with ERP, CRM, or ecommerce systems (NetSuite, Shopify, Salesforce, or similar)
• Demonstrated ability to translate business needs into clear, actionable technical requirements
• Excellent analytical, problem-solving, and communication skills
• Comfortable managing multiple priorities and working across global teams
• Bachelor's degree in Information Systems, Business, or a related field preferred
• A curious thinker who loves digging into processes and finding better ways to get work done
• A collaborative communicator who can translate between technical and non-technical audiences
• A self-starter who thrives in a fast-paced, cross-functional environment
• A generalist with a holistic understanding of business systems, open to later specialization