Renewal Agent (Workers Comp)

Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market. The Renewal Agent role involves ongoing management of clients, aiming to retain both new and renewal clients by maintaining high service standards and supporting business development activities.

Responsibilities:

• Field inbound sales leads and walk-in traffic
• Follow up with existing clients
• Underwrite products and provide renewals based on customer needs
• Process inbound payments received over the phone, mail, online, or fax
• Work with the carrier to satisfy customer requirements
• Assist clients in updating their accounts and policy-related items
• Review and develop internal processes
• Additional duties as the departments needs change