Product Manager

Healthcare Information Management, Inc. (HCIM) is a healthcare-focused robotic process automation software company. The Product Manager will own the product strategy and execution for HCIM’s automation platform, working closely with various teams to identify market opportunities and deliver impactful products.

Responsibilities:

• Develop and maintain HCIM’s product vision, strategy, and roadmap
• Conduct market research, including competitive analysis, client interviews, and market sizing
• Identify white space opportunities and differentiated product ideas
• Build business cases including ROI analysis, development investment estimates, and revenue projections
• Rapidly validate ideas based on client feedback by building lightweight prototypes using modern AI-assisted development tools (e.g. Figma, Loveable, Cursor, Claude Code) with engineers, designers, and clients before committing to full development
• Translate product strategy into well-defined product requirements, user stories, and acceptance criteria
• Partner closely with engineering and design to deliver high-quality features and products
• Lead backlog prioritization, sprint planning participation, and roadmap alignment
• Drive measurable improvements in client adoption, automation coverage, and operational efficiency for HCIM clients
• Support expansion within existing clients and contribute to new client wins through strong product positioning and enablement, including participation in sales & marketing activities
• Work closely with Sales, Client Success, and Implementation teams to understand client needs and operational challenges
• Continuously refine priorities based on client feedback, data insights, and business objectives
• Help ensure product releases deliver clear and measurable value to clients
• Monitor adoption, client impact, and operational outcomes to guide future product investments
• Communicate product strategy, roadmap priorities, and product outcomes to internal and external audiences
• Develop and publish a clear written product strategy and 18-month roadmap aligned with HCIM’s strategy, market opportunities, and client needs — this is the most important deliverable
• Establish a predictable product release cadence and deliver meaningful product enhancements that improve client outcomes
• Drive a continuous discovery process by delivering at least one proof-of-concept (POC) per quarter and identifying and validating at least one net-new automation opportunity (e.g., a new payer platform or workflow), each backed by market research, ROI modeling, and a product charter

Requirements:

• 5–10+ years of experience in product management, product strategy, or product leadership
• Background in healthcare payer operations (claims, prior authorization, provider data, or eligibility) is a meaningful differentiator — candidates with this experience will ramp faster and add immediate strategic value
• Experience developing or supporting data-driven products, automation platforms (esp. RPA), APIs, or workflow systems
• Comfort using modern AI-assisted development tools to prototype and explore product ideas
• Experience delivering software products in collaboration with engineering teams
• Strong analytical and strategic thinking capabilities, including market sizing and ROI financial modeling
• Demonstrated ability to translate client needs and market opportunities into successful products
• Experience operating in Agile development environments
• Ability to work effectively with engineering, design, sales, and operational teams