Senior Technical Product Manager – Transport Products

Zayo Group provides mission-critical bandwidth to transformative companies and is seeking a Senior Technical Product Manager to drive the delivery of software for their transport and infrastructure product portfolio. The role involves collaborating with various teams to ensure that product strategies are effectively translated into actionable software solutions while managing technical and operational challenges.

Responsibilities:

• Serve as the Senior Technical Product Manager for software supporting transport and infrastructure products
• Partner directly with Capital-P Product to:
• Shape scope and sequencing
• Define what is feasible and when
• Propose alternatives when requirements conflict with technical or operational reality
• Own delivery execution for transport-related initiatives across multiple software engineering teams
• Translate product intent into clear, technically grounded requirements, user stories, and acceptance criteria
• Act as the primary technical interface between Product, Engineering, Network Operations, and Sales Engineering
• Drive delivery of software supporting:
• Order orchestration
• Provisioning and activation workflows
• APIs and workflow engines
• Transport-related quoting and ordering experiences
• Review and challenge technical designs as needed, particularly where automation meets physical network constraints
• Understand and account for automation limitations tied to physical infrastructure, even when working in software systems
• Apply pragmatic Agile practices to drive delivery—prioritizing outcomes over ceremony
• Lead UAT and release readiness conversations
• Participate in customer and carrier escalations when necessary, bringing technical clarity and ownership
• Present tradeoffs, risks, and delivery realities to leadership with confidence and clarity
• Use data directly (queries, logs, metrics) to validate assumptions and inform decisions
• Leverage AI tools to accelerate analysis, documentation, and problem-solving where appropriate
• Complete other responsibilities as required

Requirements:

• Minimum of five (5) years of experience in technical product management, platform product management, or similar system-heavy roles
• Experience delivering software for infrastructure-oriented or network-adjacent product lines
• Strong programming knowledge required: ability to read and reason about code, query databases, understand automation logic, and communicate effectively with engineers
• Comfort working in backend-heavy environments involving orchestration, provisioning, and APIs
• Ability to reason about physical vs. logical services and how physical constraints impact software systems
• Experience working across multiple specialized engineering teams
• Practical experience in Agile delivery environments (Scrum or similar), with a focus on shipping
• Exceptional written and verbal communication skills—this is a hard requirement
• Ability to engage credibly with: Engineers, Network Operations, Sales Engineering, Product leadership, Customers (as needed)
• Strong ownership mindset; you take responsibility for outcomes, not just inputs
• Humility and professionalism—willing to challenge ideas, accept feedback, and be wrong when necessary
• Transport or infrastructure experience is strongly preferred, but not required if you bring adjacent network or systems experience and learn quickly