Product Manager - Eligibility & Enrollments

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. The Product Manager - Eligibility & Enrollments will own and evolve the member eligibility and enrollment processes, ensuring effective engagement and integration of sensitive data while collaborating with various teams to drive impactful outcomes.

Responsibilities:

• Own the eligibility and enrollment product area: ingestion, validation, enrollment lifecycle, payer data integrations, and cross-platform eligibility signals
• Build and improve the tools, campaigns, and workflows that drive member activation and engagement — not just data plumbing, but the experiences that turn eligibility into impact
• Partner with engineering, operations, payer partnerships, and marketing to deliver compliant, resilient, and extensible solutions
• Translate complex eligibility rules and payer requirements into intuitive, reliable member-facing experiences
• Drive AI integration into eligibility and engagement workflows — automating validation, improving accuracy, and enabling intelligent outreach
• Use data and insights — product analytics, operational signals, business needs — to inform prioritization and measure impact
• Ensure sensitive member data is handled with the highest standards of privacy, security, and compliance throughout every integration and workflow

Requirements:

• 3+ years of Product Management experience, with hands-on ownership of technical products involving data integrations, eligibility, or health data — healthcare experience strongly preferred
• Direct experience with eligibility data feeds, file formats, enrollment workflows, or payer/employer data exchanges
• Comfort working with technical integration challenges — APIs, data pipelines, file ingestion, cross-system reconciliation — and communicating clearly with engineering and operations partners
• Experience building or improving engagement tools, campaigns, or outreach workflows that drive user activation — not just backend systems
• Attentive to data sensitivity and privacy — you understand the stakes of handling member health and eligibility data and build accordingly
• Excited about AI as both a product capability and a development accelerator — you use AI tools in your own work and think about how AI changes the products you build
• Self-driven, detail-oriented, and effective in fast-moving environments where you need to balance technical precision with speed