ICF is a global advisory and technology services provider, and they are seeking an experienced Salesforce Developer to support a Salesforce implementation project for the US Department of Homeland Security. The role involves designing and developing Salesforce-based solutions, implementing Public Sector Solutions, and ensuring secure data integration and compliance with federal standards.
Responsibilities:
- Design, develop, and configure Salesforce-based solutions using low-code/no-code tools and custom code (e.g., Apex, Visualforce, Lightning Web Components) to meet DHS requirements
- Implement and customize Salesforce Public Sector Solutions and Experience Cloud to support stakeholder needs, including case management, citizen engagement portals, and workflows
- Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions, including user stories, workflows, and system features
- Develop and maintain integrations with external systems, ensuring secure data exchange and compliance with federal standards
- Support data migration from legacy systems, including data mapping, transformation, and validation to ensure accuracy and integrity
- Write clean, efficient, and well-documented code adhering to Salesforce best practices and federal security requirements (e.g., NIST, FISMA)
- Assist in creating technical documentation for project deliverables, gate reviews, and ATO cybersecurity requirements
- Troubleshoot and resolve technical issues, optimizing system performance and scalability for long-term support
- Support user training by providing technical insights and ensuring system features are user-friendly and adoptable
Requirements:
- Active Salesforce Administrator Certification or Platform App Builder Certification, and Salesforce Developer Certification (e.g., Platform Developer I or II)
- 3+ years of hands-on Salesforce development experience, including custom coding (Apex, Visualforce, Lightning Web Components)
- 1+ years of experience with Salesforce's Public Sector Solutions and its standard framework components
- 3+ years of experience with Salesforce development tools (e.g., VS Code, Salesforce CLI, Workbench) and Agile tools (e.g., Jira, Confluence)
- Candidate must have a Public Trust or an Active Secret clearance
- U.S. Citizenship is required due to federal contract requirements
- Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S
- Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years
- Experience with OmniStudio (e.g., Flex Cards, OmniScripts, DataMappers, Integration Procedures) for advanced low-code development
- Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.)
- Hands-on experience with external integrations using REST/SOAP APIs, middleware, or ETL tools
- Prior work with federal government clients (e.g., DHS, DoD) and knowledge of ATO processes or federal cybersecurity standards
- Prior experience performing DevOps activities including package creation & deployment, code scan analysis & remediation, regression testing, etc
- Familiarity with delivering user training or creating technical documentation for Salesforce solutions