Bilingual Customer Service- Spanish Speaking Part-time

Melaleuca: The Wellness Company is dedicated to enhancing lives through wellness. They are seeking a Bilingual Customer Service representative to provide exceptional support to customers, primarily through inbound calls, ensuring a delightful experience and resolving issues effectively.

Responsibilities:

• Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted"
• Analyze customer situations and determine viable options that will serve them best
• Accurately place telephone orders offering specials, promotions and services that help meet customers needs
• Work independently and professionally

Requirements:

• Able to help customers in Spanish and English fluently
• Flexibility is a must in this position; Full time is 20+ hours a week
• Proficient in keyboarding and computer skills
• Able to analyze problems
• Able to work fast paced and under stress
• Able to perform essential duties and responsibilities with efficiency and accuracy
• Able to handle confidential information
• Able to type 30+ WPM