Key skills
Leadership
About this role
General Information
City Germantown State/Province Wisconsin Country United States Department IM SUPPORT Date Friday, March 13, 2026 Working time Full-time Ref# 20038560 Job Level Individual Contributor Job Type Early Career Job Field IM SUPPORT Seniority Level Entry Level Currency USD - United States - US Annual Base Salary Minimum 33,840 Annual Base Salary Maximum 67,680 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Job Description:
This position is a great place for career development with a lot of opportunities for upward mobility. Our mission is to build long-lasting relationships focused on the success of our clients, and to provide outstanding service that exceeds expectations. We are looking for a repair technician who has the desire to learn, is reliable, and is excited about the opportunity to work with devices at the cutting edge of mobile computing. This is an entry-level position to kick off your IT career. In this role you will service our K-12 clients with repairing Chromebooks.
ChromeCare Technician Job Responsibilities:
- Perform troubleshooting and diagnosis of hardware & software issues in ChromeOS and other devices
- Replacement of LCDs, keyboards, motherboards, and system components
- Document resolution steps and parts consumption in ticket software
- Manage paperwork trail for the warranty claim process.
- Device teardown including parts testing and asset disposition.
- Complete assigned daily, weekly, and monthly tasks.
- Assist in the enrollment and rollout of new client devices.
- Complete additional training to advance career as requested.
ChromeCare Technician Qualifications:
- High School Diploma or equivalent; technical degree or certification preferred.
- Knowledge of Chromebooks and ChromeOS preferred.
- Experience with hardware repair tools and equipment required.
- A+ Certification preferred.
- Experience using Autotask Professional Services Automation Tool or similar system preferred.
- Must have the ability to work independently and collaboratively in a fast-paced environment.
- Strong problem-solving and analytical skills preferred.
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