Quality Assurance Learning Experience Designer

Company Description

About Covista 

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. 
 

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers. 

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. 

For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

Job Description

The Quality Assurance (QA)Learning Experience Designer actively engages in the review, design, development, and implementation of learning products (e.g., academic programs and courses, short courses, micro-credentials), working closely with strategic partners and vendors; this includes the quality review of new learning content, as well as the search for suitable existing learning content within Covista's owned content repositories and learning content management systems.

The QA Learning Experience Designer has a working knowledge of digital learning product design and development theories, processes, best practices, and trends, integrating that knowledge to enhance the student learning experience by leveraging contemporary learning design principles, applying flexible approaches, and driving strategic innovation to anticipate, meet, and exceed partner needs.

The QA Learning Experience Designer manages multiple reviews during different stages of development, each with varying requirements and milestones. The QA Learning Experience Designer works with a range of internal and external academic experts, product development staff, vendors, and institutional representatives to ensure adherence to quality standards,product design decisions, business requirements, and academic expectations.

• Ensures the learning content developed for online/hybrid course delivery is of the highest quality possible and supports student mastery of learning outcomes.
• Ensures learning content adheres to quality standards, program/product design decisions, business requirements, and academic expectations; ensures that relevant internal and partner reviews occur and that feedback/required changes are incorporated.
• Works closely with curriculum authors and subject matter experts to review content, storyboards, and related instructional elements for incorporation into the courses.
• Actively engages in the learning content creation review for multiple delivery contexts, including course-based, competency-based, self-paced, micro-learning and other such contexts to align with partner institution strategies.
• Coordinates and/or participates in program design and development meetings as needed to address marketing research and analysis, regulatory issues, industry trends, competitive landscape, unique differentiators, relevant data, instructional framework options, and core themes and topics for product development.
• Works collaboratively with subject matter experts, academic and business representatives, marketing professionals, educational media specialists, and shared services staff to designreview, develop, and implement learning solutions.
• Actively engages in the learning content creation review for multiple delivery contexts, including course-based, competency-based, self-paced, micro-learning and other such contexts to align with partner institution strategies.
• Coordinates and/or participates in program design and development meetings as needed to address marketing research and analysis, regulatory issues, industry trends, competitive landscape, unique differentiators, relevant data, instructional framework options, and core themes and topics for product development.
• Works collaboratively with subject matter experts, academic and business representatives, marketing professionals, educational media specialists, and shared services staff to designreview, develop, and implement learning solutions.
• Works with little or no supervision on all assigned learning products at the course and program levels.
• Works collaboratively with others to establish project management plans that ensure product review dates are met and ensure appropriate resourcing of all projects; ensures members of the project team are familiar with program design and development design philosophy and project management plans.
• Maintains a working knowledge of learning experience design, online learning, instructional design and technology, adult learning theory, and andragogy/pedagogy to support program and course development.
• Applies research skills to assess current and prospective technologies and innovative products to enhance the student experience in the online classroom.
• Reviews or selects learning resources in collaboration with the academic team, ensuring adherence to business and regulatory requirements, DLS and institution strategies, and works collaboratively with shared services staff to ensure availability of learning resources.
• Designs learner experiences for the integration of text, graphics, animations, videos, and interactions for these offerings; ensures materials follow development objectives/outcomes and exhibit best practices for visual and interaction display to support learning.
• Ensures project timelines are met and deliverables meet quality expectations of the institution.
• Collaborates with key stakeholders to create instructional material in a visually dynamic, engaging, and interactive format, while offering suggestions to enhance student engagement and learning.
• Adapts to rapidly changing project timelines and deliverables.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Master's Degree Required
• PhD Preferred
• Three (3) plus years of learning experience design work, with specific experience in conceptualizing, designing, and creating learning experiences for adult learners a plus. 
• Experience working with third-party vendors and independent contractors. 
• Experience managing budgets and ensuring adherence to budget limitations.
• Experience working with higher education professionals.
• Expertise in at least one of the following: instructional design, instructional technology, contemporary theories and methods of learning experience creation, learning management systems, learning content management systems, application of technological innovations to enhance learning and mastery of outcomes.
• Experience developing with tools such as Adobe Captivate and Articulate Storyline/Studio a plus.
• Successful experience in relationship management across a range of partners.
• Be able to evaluate vendor, contractor, and SME contributions to ensure all learning products meet and/or exceed Covista standards of excellence.
• Be a skilled communicator and collaborator, able to handle criticism, actively participate in design meetings, and deliver highly engaging learning assets.
• Possess a working knowledge of contemporary and innovative principles of instructional design, curriculum development, and educational technology.
• Possess solid written and verbal communication skills.
• Have strong knowledge of Microsoft Office suite.
• Be committed to results and consistently demonstrate accountability in all areas of responsibility.
• Possess strong organizational skills and have a history of positive results achieved collaboratively.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $61,720.78 and $108,334.92. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista's Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.covista.com/benefits
  
  You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation