Harrah’s Cherokee Casino Resort Position Description

POSITION TITLE:                                          Steward

DEPARTMENT:                                                Banquet, Employee Cafeteria, Selu Garden Cafe, The Smokehouse Coop, Gordon Ramsay, Guy Fieri, Room Service Cherokee Tower, Italian

GRADE/FLSA STATUS:                                H6—Non-Exempt

BADGE TYPE/COLOR:                                 Work Permit—Peach

REPORTS TO:                                                  Steward Supervisor, DR Senior Steward

JOB SUMMARY:

The primary function of the Steward position is to clean and sanitize all dishes and silverware used by guests. Maintain all kitchen equipment and environment according to health department code.  Keep banquet areas clean and sanitized.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepare tableware for washing, i.e. scrapes plates, pre-soak silverware, places all items to be washed in their proper dishwasher rack
• Set up dishwashing machine, i.e. drains closed, tanks filled, temperatures at correct level, detergent at proper level
• Wash, stack and store china in appropriate kitchen area                       
• Clean dishwashing equipment and working areas                       
• Collect all soiled pots, washes and restacks cleaned pots on shelves
• Responsible for all removal of garbage and refuse 
• Mop and sweep floors
• Wash walls and ceiling tiles
• Sanitize all cooking equipment
• Assist in maintaining necessary inventories of kitchen cleaning products and equipment
• Maintain all areas for a safe clean environment based on Health Department and internal standards
• Assist others when needed
• Acknowledge and respond to customers immediately
• Answer questions about Harrah’s facilities and services
• Maintain cleanliness and organization of all kitchen areas and equipment
• Responsible for the overall cleanliness of the dining areas, recycling room and dumpster area
• Responsible for the sorting of  recyclables
• Adheres to regulatory, departmental, and company policies/procedures in an ethical manner

• Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values   

MINIMUM QUALIFICATIONS:

• High school diploma or GED preferred
• Must demonstrate the following essential knowledge and skills:
• Knowledge of sanitation standards and procedures

• Neat, professional appearance with excellent personal hygiene

• Must have speed and accuracy in order to maintain maximum efficiency
• Excellent interpersonal skills 
• Knowledge of dish machine maintenance and chemical safety
• Able to attend to multiple priorities simultaneously
• Team player

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Must be physically mobile with reasonable accommodations
• Must be able to respond to visual and aural cues
• Must be able to read, write, speak, and understand English 
• Must be able to handle high stress in the work environment and turn stress into high energy 
• Must be able to tolerate areas with high temperatures near dish machine and extreme cold temperatures in coolers and freezers
• Must be able to use the chemicals for cleaning and sanitizing all kitchen areas
• Must be able to operate the dish machine
• Must be able to attend to multiple priorities simultaneously
• Must be able to be on feet for 8 hour shift
• Must be able to stoop, bend, reach, kneel, crouch, push, pull twist and grasp items while performing kitchen duties
• Must be able to lift and carry 50 pounds and be able to push an pull up to 300 pounds in a cart
• Must be able to tolerate area containing varying noise and temperature levels, illumination, vibration, crowds and air quality including second hand smoke
• Must be able to work a flexible schedule including weekends, evenings and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job.  Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary.     1.13.26