F and B Assistant Manager

Essential Job Functions:  
•    Supervises the daily operation of Dash, Casino Bar, Beverage Floor, and Arrow Restaurant effectively and efficiently.  
•    Responsible for successfully operating Dash, Casino Bar, Beverage Floor, and Arrow Restaurant as measured through Guest and Teammate service scores. 
•    Ensures highest degree of customer satisfaction in all areas.  
•    Analyzes and evaluates operations to best achieve cost effective running of the outlet.  
•    Must be able to able to work successfully with a variety of diverse team members throughout the property. 
•    Conducts pre-shift meetings, makes daily schedule adjustments and controls shifting levels to meet budgeted labor costs, supervises employees’ job performance (including coaching and feedback).  
•    Hire staff and ensure proper training, supervision, and development of subordinates.  
•    Monitors and controls physical and sanitary condition of assigned areas.  
•    Assists in the completion of corrective action under the guidance of the Manager of Food & Beverage to achieve revenues, operating expenses and GSRS rating.  
•    Insures proper usage and requisition of operating supplies within established guidelines.  
•    Maintains daily employee attendance and work records.  
•    Inspect food service facilities to ensure compliance with state and local health laws and internal regulations.   
•    Ensures legal compliance with other federal, state, and gaming laws 
•    Inspects and tastes prepared foods to maintain quality standards and sanitation regulations. 
•    Works closely with employees and guests to correct concerns and issues regarding quality and services of food outlet. 
•    Performs other duties as assigned. 
•    Conducts Performance Reviews, including recommends wage increases and promotions 
•    Handling employees' complaints or grievances 
•    Works a flexible schedule including weekends, evenings and holidays. 
•    Works a reasonable amount of overtime when required. 

 

Physical, Mental & Environmental Demands:  
•    Must be physically mobile with reasonable accommodation.  
•    Must be able to sit, stand or walk for long periods of time.  
•    Must be able to respond calmly and make rational decisions when handling guest and/or employee conflicts.  
•    Must be able to maneuver throughout the outlet.  
•    Must be able to lift and carry up to 45 pounds.   
•    Must be able to push, pull, bend, reach, stoop, kneel, twist and grip items when working in the outlet.   
•    Must be able to respond to visual and aural cues. 
•    Must have manual dexterity and coordination to operate office equipment, including PC computers, fax machines and photocopiers.   
•    Must be able to tolerate areas containing dust, loud noises and bright lights.  
•    Must be able to read, write, speak, and understand English
 

Qualifications:   
•    Minimum 4 years’ related experience and/or equivalent combination of education and experience with at least two years of supervisory experience required. 
•    Excellent interpersonal guest service, communication, team building and problem-solving skills are required.  
•    Ability to read and understand documents such as safety rules, operating and maintenance instructions and procedure manuals.  
•    Ability to speak effectively before groups of customers or employees of organization. 
•    Skill in solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists.  
•    Skill in understanding a variety of instructions furnished in written, oral, diagram or schedule form.