SUMMARY
The primary responsibility of this position is to lead the onboarding and training of new Pharmacy Operations staff and Pharmacy Services Associates. This role is also responsible for curriculum development and the continuous training of current staff.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
Basic Requirements
High School diploma or GED
Active, non‑expired license/registration issued by the State Board of Pharmacy in the candidate’s state of residence
Active Nationally Certified Pharmacy Technician (CPhT): PTCB or NHA certifications accepted.
- Minimum of one (1) year of experience working in a Pharmacy Technician workflow required.
- Ability to effectively train both in-person and remotely.
Preferred Qualifications
COMPETENCIES
- Strong communication, interpersonal, and organizational skills.
- Proven ability to build cohesive teams.
- Ability to direct and coordinate the work activities of others.
- Effective communicator with customers, referring physician staff, and internal colleagues.
- Ability to communicate professionally over the phone, including in high-stress situations.
- Highly detail-oriented with strong multitasking abilities.
- Ability to read and accurately interpret safety rules, operating instructions, and procedure manuals.
- Demonstrates empathy and understanding when addressing customer service issues.
- Applies common-sense reasoning to carry out written, oral, or diagram-based instructions.
- Ability to work effectively in a remote environment.
- Capable of prioritizing tasks based on importance and urgency and following them through to completion.
Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”
Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
Our guiding principles inform everything we do:
- As Passionate Transformers, we find a better way to innovate relentlessly.
- Being Mission Driven, we consistently deliver on our promises.
- Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
- Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
- Intellectually Curious, eager to think deeper to learn and improve.
- In Doing the Right Thing, we lead by example in ALL we do.
We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.